Hotel dekat Harewood House Trust, Leeds

Front desk welcome was poor. No good evening, no smile, just head down and check in. I paid £72 for 1 night and £140 for another. £72 is reasonable for the hotel, £140 is far too much for this standard of hotel. Basic breakfast, not much of a vibe in the place and the reception area was cold.

Great aparthotel we'll impressed with our room, full fitted kitchen, all we do is make a brew, heater kept us warm, everything supplied in room even an hairdryer, iron , ironing board, TV etc etc, good location what our visit to the Brudenell social club to see bands

Nice and clean hotel in a good location with friendly and helpful staff. The room was a decent size as well.

Great hotel although the pool was full with children. There was a slight issue on check in where the hotel didn’t know that I had pre paid but that was quickly sorted! Breakfast was great and the tea and coffee in the room was fab! Beds are really comfortable and it was easy to cast your phone to the tv.

Great Location, right in the City Center of Leeds - train station and bars in walking distance. Convenient to discover the City of Leeds.

Couldn't recommend this hotel enough. Fantastic position within 10 minute walk from train station. Our room was a good size, very clean, cosy and decorated beautifully. Staff were very helpful. The breakfast was excellent with a good selection.

Very nice and welcoming. The location is about ten minutes' walk from the train station, which is also very convenient. There are supermarkets and restaurants nearby, which is also very convenient. Moderate distance to bus stops and shopping malls

The hotel benefits from a very convenient location, which is one of its strongest points. It was generally clean, but several issues negatively impacted our stay. Our first room was uncomfortably cold, with half the lights not working and a loose faucet in the bathroom, suggesting a lack of proper maintenance. After reporting the heating problem, we were moved to another room. However, it became clear that we were not the only ones experiencing this issue—other guests were also having their rooms changed due to cold temperatures. It seems that because the hotel is so large, staff may not have the time to check the heating systems in all rooms. Compounding this, the rooms tended to get very stuffy, making it hard to find a comfortable temperature. When we requested extra bedding because there were three of us but only two duvets provided, we were informed that housekeeping had none available. This was surprising and inconvenient, as basic bedding for all guests should have been ensured. The bedding, although washed, had visible stains on some sheets, detracting from the overall impression of cleanliness. Adding to the disorganization, the cleaning staff worked at very unusual hours. When we returned from dinner well after 10 PM, room cleaning was still ongoing, which was unexpected. Another frustrating issue was that one of the elevator call buttons (for going down) did not work, and no notice or sign had been placed to inform guests. This added unnecessary inconvenience and further highlighted a lack of attention to detail. Overall, while the location and basic cleanliness are positives, the hotel suffers from significant maintenance issues, inconsistent heating, a shortage of basic amenities like extra duvets, unusual cleaning schedules, and overlooked problems like broken elevator buttons. Addressing these concerns could significantly improve the guest experience.

Good location next to train station - due to ongoing building works at the train station it’s easiest/quicker to get to the hotel near the entrance/exit closest to platform 16 (I ply found this out after walking the long way round 🤦♀️). Refurbished room was nice. Bath was small. Would opt for walk-in shower next time. Temperature too warm but staff provided a fan on request. Double bed fine for a solo traveller. Wouldn’t have been too comfortable for two. No radio in room or on TV which would have been nice. Robes, slippers, tea/coffee making facilities, iron and hair fro provided. Breakfast - good selection for hot and cold breakfast options. Would be nice to have better decaf coffee. Newly renovated lobby area was nice. Perfume smell wafted into breakfast room and was a bit overpowering at times. That being said the ground floor entrance doesn’t smell good (you’ll get over it) so I can see why this is needed. Newly renovated lobby/bar area is nice. Staff were welcoming and helpful. Overall I had a pleasant stay and I would stay here again as a solo traveller. If I was travelling with another adult we would require a larger bed to ensure a more comfortable rest/sleep so possibly an upgrade or a second room would be needed.

I was a little hesitant to book this hotel with it being on a service station- how wrong I was. Absolute gem of a place, hotel room was lovely, quiet and clean. Free parking and a 15 minute drive into Leeds. Next door in the service station there is Starbucks, Leon, pizza express, Nando’s, Greggs, M&S etc. will definitely stay again.