Hotel dengan dengan Fasilitas Fitness & Gym di Leeds

From arriving to a friendly welcome at reception (Sam)everything and every member of staff was lovely and could not do enough to help. From the foyer to the bar/dining area to our room, we found it spotless, well thought out and extremely comfortable. The bed was comfy and you heard no outside noise if there was improvement I could offer, a pillow menu would be great. Otherwise 5stars and we would definitely use again 😁

The hotel benefits from a very convenient location, which is one of its strongest points. It was generally clean, but several issues negatively impacted our stay. Our first room was uncomfortably cold, with half the lights not working and a loose faucet in the bathroom, suggesting a lack of proper maintenance. After reporting the heating problem, we were moved to another room. However, it became clear that we were not the only ones experiencing this issue—other guests were also having their rooms changed due to cold temperatures. It seems that because the hotel is so large, staff may not have the time to check the heating systems in all rooms. Compounding this, the rooms tended to get very stuffy, making it hard to find a comfortable temperature. When we requested extra bedding because there were three of us but only two duvets provided, we were informed that housekeeping had none available. This was surprising and inconvenient, as basic bedding for all guests should have been ensured. The bedding, although washed, had visible stains on some sheets, detracting from the overall impression of cleanliness. Adding to the disorganization, the cleaning staff worked at very unusual hours. When we returned from dinner well after 10 PM, room cleaning was still ongoing, which was unexpected. Another frustrating issue was that one of the elevator call buttons (for going down) did not work, and no notice or sign had been placed to inform guests. This added unnecessary inconvenience and further highlighted a lack of attention to detail. Overall, while the location and basic cleanliness are positives, the hotel suffers from significant maintenance issues, inconsistent heating, a shortage of basic amenities like extra duvets, unusual cleaning schedules, and overlooked problems like broken elevator buttons. Addressing these concerns could significantly improve the guest experience.

Good location next to train station - due to ongoing building works at the train station it’s easiest/quicker to get to the hotel near the entrance/exit closest to platform 16 (I ply found this out after walking the long way round 🤦♀️). Refurbished room was nice. Bath was small. Would opt for walk-in shower next time. Temperature too warm but staff provided a fan on request. Double bed fine for a solo traveller. Wouldn’t have been too comfortable for two. No radio in room or on TV which would have been nice. Robes, slippers, tea/coffee making facilities, iron and hair fro provided. Breakfast - good selection for hot and cold breakfast options. Would be nice to have better decaf coffee. Newly renovated lobby area was nice. Perfume smell wafted into breakfast room and was a bit overpowering at times. That being said the ground floor entrance doesn’t smell good (you’ll get over it) so I can see why this is needed. Newly renovated lobby/bar area is nice. Staff were welcoming and helpful. Overall I had a pleasant stay and I would stay here again as a solo traveller. If I was travelling with another adult we would require a larger bed to ensure a more comfortable rest/sleep so possibly an upgrade or a second room would be needed.

I was a little hesitant to book this hotel with it being on a service station- how wrong I was. Absolute gem of a place, hotel room was lovely, quiet and clean. Free parking and a 15 minute drive into Leeds. Next door in the service station there is Starbucks, Leon, pizza express, Nando’s, Greggs, M&S etc. will definitely stay again.

The room was nice and I loved the food at their restaurant. The only issue was their flush, they said they did some new plumbing and since then the flush needed an extra push, which in general were difficult and if you have longer nails it's extra difficult.

Front desk welcome was poor. No good evening, no smile, just head down and check in. I paid £72 for 1 night and £140 for another. £72 is reasonable for the hotel, £140 is far too much for this standard of hotel. Basic breakfast, not much of a vibe in the place and the reception area was cold.

Couldn't recommend this hotel enough. Fantastic position within 10 minute walk from train station. Our room was a good size, very clean, cosy and decorated beautifully. Staff were very helpful. The breakfast was excellent with a good selection.

The hotel was great and well located to get into the centre of Leeds. Nice views on the canal from the room, the room was spacious with good amenities. We got given breakfast with our booking which was lovely. We also got a free late checkout too.

We had such a great time! The staff gave us a free upgrade for my birthday and I felt so happy and so spoilt! Amazing time. Amazing hotel. We went to a nice coffee place right next door too.

This hotel was absolutely brilliant could not recommend it enough Lucy at breakfast her hospitality was excellent Shayn & Syed at reception was outstanding along with Emma & Brett who checked us in 5 stars to hotel manager would highly recommend this hotel to all our friends at home in Dublin