Hotel dekat Elland Road, Leeds

The hotel location was perfect for my business trip, the room was quiet and clean, i didn’t try the breakfast in the morning. Overall a good experience.

Hotel was very nice, clean & great breakfast. The check in experience was not good. Check in was from 2pm and as we arrived early and our room was not ready we went for some food in the bar. Approximately 2.15 went to collect our key and told there would be a 15 to 20 mins delay due to housekeeping not finishing all the rooms. No system for coming to tell you when room ready or offer of a drink. Had to go twice to ask if the room was ready as others who had just arrived seemed to get booked straight in. It was going up to 3pm before we entered our room which spoilt our plans for the afternoon.

The hotel was great and well located to get into the centre of Leeds. Nice views on the canal from the room, the room was spacious with good amenities. We got given breakfast with our booking which was lovely. We also got a free late checkout too.

Good location next to train station - due to ongoing building works at the train station it’s easiest/quicker to get to the hotel near the entrance/exit closest to platform 16 (I ply found this out after walking the long way round 🤦♀️). Refurbished room was nice. Bath was small. Would opt for walk-in shower next time. Temperature too warm but staff provided a fan on request. Double bed fine for a solo traveller. Wouldn’t have been too comfortable for two. No radio in room or on TV which would have been nice. Robes, slippers, tea/coffee making facilities, iron and hair fro provided. Breakfast - good selection for hot and cold breakfast options. Would be nice to have better decaf coffee. Newly renovated lobby area was nice. Perfume smell wafted into breakfast room and was a bit overpowering at times. That being said the ground floor entrance doesn’t smell good (you’ll get over it) so I can see why this is needed. Newly renovated lobby/bar area is nice. Staff were welcoming and helpful. Overall I had a pleasant stay and I would stay here again as a solo traveller. If I was travelling with another adult we would require a larger bed to ensure a more comfortable rest/sleep so possibly an upgrade or a second room would be needed.

15 minutes walk from train station. Located at high traffic junction but luckily the noise inside room is minimal. The window cannot fully close and the shower head has leakage problem. Staff is nice and helpful.

This hotel was absolutely brilliant could not recommend it enough Lucy at breakfast her hospitality was excellent Shayn & Syed at reception was outstanding along with Emma & Brett who checked us in 5 stars to hotel manager would highly recommend this hotel to all our friends at home in Dublin

Nice and clean hotel in a good location with friendly and helpful staff. The room was a decent size as well.

I had wanted to stay in this hotel since I was a kid, so I was looking forward to a bit of comparative luxury after only ever using Travelodges and B&Bs. It may be my funny coloured hair and tattoos, but the security asked to see my room key repeatedly throughout our one night stay. Went outside to pick up some shopping- show keycard. Went to reception with an enquiry- show keycard. Popped outside briefly- show keycard. Return from night out, show keycard to enter hotel, show it to approach the lift, and again whilst waiting for lift. It was worse than Manchester airport security and made me feel very unwelcome. Which was a shame, as check in was lovely and we were given a room with a bath as requested, so I had high hopes. I won't bother in future, and will stay at a Travelodge, as it's clearly more my level

Great aparthotel we'll impressed with our room, full fitted kitchen, all we do is make a brew, heater kept us warm, everything supplied in room even an hairdryer, iron , ironing board, TV etc etc, good location what our visit to the Brudenell social club to see bands

The hotel benefits from a very convenient location, which is one of its strongest points. It was generally clean, but several issues negatively impacted our stay. Our first room was uncomfortably cold, with half the lights not working and a loose faucet in the bathroom, suggesting a lack of proper maintenance. After reporting the heating problem, we were moved to another room. However, it became clear that we were not the only ones experiencing this issue—other guests were also having their rooms changed due to cold temperatures. It seems that because the hotel is so large, staff may not have the time to check the heating systems in all rooms. Compounding this, the rooms tended to get very stuffy, making it hard to find a comfortable temperature. When we requested extra bedding because there were three of us but only two duvets provided, we were informed that housekeeping had none available. This was surprising and inconvenient, as basic bedding for all guests should have been ensured. The bedding, although washed, had visible stains on some sheets, detracting from the overall impression of cleanliness. Adding to the disorganization, the cleaning staff worked at very unusual hours. When we returned from dinner well after 10 PM, room cleaning was still ongoing, which was unexpected. Another frustrating issue was that one of the elevator call buttons (for going down) did not work, and no notice or sign had been placed to inform guests. This added unnecessary inconvenience and further highlighted a lack of attention to detail. Overall, while the location and basic cleanliness are positives, the hotel suffers from significant maintenance issues, inconsistent heating, a shortage of basic amenities like extra duvets, unusual cleaning schedules, and overlooked problems like broken elevator buttons. Addressing these concerns could significantly improve the guest experience.