Druids Glen Resort

While this place is a decent enough hotel, it's by no means a 5 star hotel, 4 at best. Go down the road to Powerscourt and they'll show you what a 5 star hotel is. Came home yesterday after 2 nights there. Room was lovely. Food was fab on our first night in the garden rooms, 2nd night was OK. No flavour whatsoever from the orrichiette pasta, just pure bland. Breakfast on both mornings was just lousy. Food in the hot holds were stone cold. Said it to the manager, but it was still the same the next morning. Opted for the porridge instead, that was basically gruel. There are too many bad reviews on TripAdvisor about the breakfast, that you would think the head chefs would actually do something to correct this issue. Something this hotel is missing, between breakfast and lunch, is a coffee bar. I love a flat white or a cortado. I went looking for a coffee after breakfast had finished but there was nowhere to get one. I had asked the concierge where I could get one and he was willing to and try and get one for me, I told him it was fine because it actually sounded like hard work. That's not on him, he was lovely, I didn't want him to be going out of his way for just a coffee. All that lobby space going to waste, you'd be cleaning up with a coffee bar/menu. I had to go all the way into town just to get a decent cuppa. Booked into the spa, had a lovely guy do my treatments on me, I cannot remember his name but he was just wonderful. An absolute delight and amazing at his work. Pool was fine too, my son had a great time both mornings in it. When we were in the elevator yesterday morning heading for breakfast, it suddenly kept slamming like it was about to go into free fall. It did this 3 times and scared the living daylights out of myself and my son. Went to reception about, they didn't seem too bothered. My son for the rest of the day and since we got home has not stopped talking about how frightened he was in the lift. My son is autistic and this triggered him a great deal. Maybe in future, if something like that happens again, you go out of your way to make sure your guests are actually OK instead of saying "Oh sorry about that". I definitely would not be in a rush back.

Overall hotel lovely and staff are lovely stay was good. When you pay lot money on a hotel I do think if u can't stay because you have go home for emergency some sort of payment should be given back not all but something

To be honest, we weren’t delighted with our experience at the Druid’s Glen spa. Myself and my mam booked in for the midweek package which is a treatment, lunch and use of the facilities. On arrival we were given robes and brought to the swimming pool changing rooms to change. When we put on our robes we discovered that one of them was ripped and the other was quite bally and old looking. From there we made our way to the relaxation room. We were sitting there for maybe 5 minutes when two maintenance workers walked in and begun fixing something in the relaxation room for some time. I am well aware that maintenance needs to be done and if things need fixing; then absolutely they should be. But. I do think some discretion should have been considered. We’re sitting there in our robes (that were ripped) relaxing and two men walk in chatting to fix something without any warning or pre-caution given to us. We felt very uncomfortable for the 15 minutes or so that they were there. Our treatments were nice- we both enjoyed our facials. Overall it just doesn’t give 5 star experience. It was a mediocre experience.