Ensueño Holbox & Beach Club

Nice clean place near the beach. Access to the beach club is great. Most of the staff is helpful.

I have been coming to this particular resort since 2022. I absolutely fell in love with everything this place had to offer. The amazing vibes, to the staff who work here. Emilio from day 1 had been amazing, from providing us with much needed information and things to do. I couldn't be happier with this place. Now lets talk about Carolinda, the beach club. The food, ambiance, drinks, service are impeccable.

I’m covered in bed bug bites. The hotel lost power and failed to provide air conditioning even after the power was restored several hours later. The room was much smaller that it appeared in photos. Breakfast was okay. Staff communication was great. Access to beach club was nice, but over priced. Island was flooded and taxis were a rip off. I’m covered in itchy open wounds.

Super family oriented! Loved the property! The only complaint is the Air conditioner… it gets pretty hot with only one AC unit in a family suite!

My husband and I stayed at the property for 7 nights, and absolutely loved every minute of it. The free continental breakfast beat our expectations. The property was extremely well kept, and beautifully landscaped. Amazing views from the top floors, which were public spaces. This really was cool as we were able to spend time lounging and swimming in privacy most days. A lovely boutique hotel. The room was perfect; very clean, with small kitchenette, comfortable beds, all linens provided, daily housekeeping when requested, and our own private patio with hammock, table/chairs was fantastic. We loved the availability of drinking water as you can never have enough and we were able to replenish our supply throughout each day. The manager Emelio and Gabby at the front desk were amazing, and helped us with bookings and provided valuable information about the island. Without those two our stay would have been much different, and we most likely would not have experienced as much as we did. The breakfast staff and cleaning staff were all extremely friendly and accommodating. The beach club was a 2 min walk from the resort, and the food, drinks, and ambiance was perfect. There were a few other restaurants and a small market about 1 minute away. We had some of our best meals at La Cabina. The most delicious pizza and margaritas. We will be returning, and we highly recommend this resort. There was nothing we did not like about our stay, it was one of our best trips ever!

Nice customer service Breakfast clean

Beautiful surroundings and view. The room was suitable for the whole family and we could all enjoy the poo, beach and hammocks. We went kayaking one morning in kayaks from the hotel.

Great place and closed to beach everything was like I expected great front desk special thanks to Emilio for help us with what with need

The check in was great. Both ladies were very helpful. They helped me book transportation back to cancun. They were always friendly and ready to assist. The rooms were decent accommodations and love the space and proximity to the beach. We spent one day in Carolinda and enjoyed it. Breakfast was good and only wished it was served earlier then 830 so I could take advantage before leaving property. We only used the pool once to cool off and it was good. I would definitely recommend for the price and location. Plus the front desk ladies were superb. I would definitely use this resort if I go back to Holbox.