+:
1. Got a bigger room (in my booking, 1 queen bed & 1 single bed but given with 1 queen bed & 2 single beds).
2. Good and working fine aircon and water heater.
3. Clean bed, towels, room, toilet, glasses.
4. Clear TV broadcast.
5. Good WiFi.
6. Good lighting.
7. Has room slippers, toiletries (but not sure the liquid in the dispenser in the bathroom is a shampoo or body wash. When I applied it to my hair, it didn't feel good), kettle, complimentary water bottles, hair dryer and glasses.
8. Good security system - the rooms block only can be entered by guests who have key card.
9. Has windows.
-:
1. Room and toilet had a bit unpleasant smell.
2. There was a water supply distruption when I had my shower till need to contact the management to be fixed.
3. Not sound proof room, my mum complained on hearing a sound.
4. No lift.
5. Room is located at different block from the receptionist block.
6. Only 1 key room is provided so it's hard to move separately as a group.
Although the room was a bit small, it was clean, comfortable and quiet.
Hotel staff were friendly
Within walking distance to a seafood restaurant which is popular with locals.
Bad view room provided. No view of thr nice lawas river for sunset.
Facilities are not up to the standard. The breakfast? Don't even mention about it. It is really not worth the try of their food.
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