Holiday Inn Laval Montreal, an IHG Hotel

Wonderful location. Quiet and kids love the pool. Reception are friendly.

第一次入住酒店裡麪一瓶瓶裝水都沒有的，所有的水要自己買，很偏，體驗不好👎

Overall this hotel is outdated but seemingly undergoing some minor cosmetic upgrades. We were told upon arrival that we were being upgraded to a "corporate suite", like this was a good thing. Upon walking in we realized our room was a conference room with a tiny bedroom attached and the smallest shower I've ever seen (you could not even lift your arms in it)...and it was old, dirty and gross. New carpet had been recently installed in our conference room and the smell was so bad it made your eyes water. I complained and their solution was some sort of machine from the 1970s that they plugged in for two hours and did absolutely nothing. The smell was so bad that when I got home all of my luggage and clothing smelled. In addition to our strange, strange room (which we were told we could not switch), the bedroom TV did not work. They said they would send someone to fix it but no one ever showed. So this meant our only place to hang out was sitting around a conference table in office chairs to watch the other TV. Not really acceptable or comfortable. There was also no functional temperature control within the bedroom itself or a window that opened so it was uncomfortably hot all night. The bed so squeaky you couldn't move a muscle without waking yourself up. The bathroom sink leaked water everywhere when you turned it on. There was not a full length mirrors like normal rooms. The fitness center had no towels, very limited weights and lacked any open floor space or mats. Most of these things alone are minor details that we could have accepted but all together this made for a less than ideal experience and very disappointing and frustrating stay. Would not recommend this hotel to anyone.