Carfraemill

Lovely room. Comfortable bed. Complimentary sherry was nice touch. We had a super evening meal, and a hearty breakfast. Full Scottish for one, vegetarian for me. Very tasty. Staff friendly and helpful. Definitely recommend. We will stay again.

I am sorry to say I was heartily disappointed, in fact very embarrassed, by our outing to Carfraemill this evening. Friends had travelled from Lincolnshire and we were looking forward to an enjoyable meal with great Borders hospitality. We were greeted by a decidedly unwelcoming and unenthused front of house member of staff. I had booked our table for “Jo’s Kitchen” a few days in advance. On arrival we were put in the main bar, and were informed that after a busy weekend several items were not available - no haggis bon bons, no beef and ale pie, no chicken schnitzel, no chicken balmoral, no rib eye steak, no steak frites, no steak sandwich… almost half the main menu items were not available!!! Went to order and it turned out that there was no chicken items on the kids menu either. Why did no-one contact me (& presumably others who had booked tables) to inform us of the complete lack of choice! When we tried to order wine, we discovered that there was no Sauvignon Blanc, nor any Merlot! When it came to pudding, funnily enough (no, not funny at all), no Eton mess, no meringues, no crumble, but yes there was crème brûlée! So, we ordered 4 of them, but alas 5 mins later we were informed we could only have 3! What made it worse is that we were charged for 4! As a local, I have to say I will never come back to Carfraemill, and will not be recommending it to any if my friends or family again. The only redeeming feature was a member of staff called Joe. Unlike his colleagues, he was friendly and sincerely apologetic for the extremely poor service being offered this evening. The staff may well have had a very difficult day, repeatedly disappointing their customers, but they need to remember to be friendly and pleasant, if they want us to come back and spend our money here. A very poor show today. ☹️

Stopped here for a quick tea and snack. Nice surprise. Staff were couteous and the variety on the menu was surprising. Ordered more than we planned! Excellent brunch. Reasonable pricing. Would definitely stop by again. Located directly on the roadway.

It was the worst meal I have had in a long time. No care was given and definitely not prepared by a trained Chef. The whole place smells damp and old. Staff chatted at the reception desk loudly completely ignoring customers and the service was abysmal.

Found this Inn by accident. Stayed a couple days at the beginning of our stay in Scotland and liked it so much we booked for a week at the end of our trip. Room was cozy with nice window views and large clean bathroom. Kudos to Charlie and David for making us feel at home while away from home!

Smallest en coldest room of our three weeks Scotland tour. Radiator was off, room icecold. Took 7 hours to warm up, despite the ultra small size of it. Upon request no mobile radiator or blankets available. Hot drink was offered but nonetheless figured on our bill next day. On top of that worst breakfast in Scotland: no cereals, no toast, no fruit or fruitjuice, very small portions of (over)cooked food. Would certainly go somewhere else, a couple of miles further in Lauder!