Premier Inn Edinburgh A7 (Dalkeith)

Travelled from Troon to Dalkeith and didn’t arrived until gone 6.00pm, and quite tired. Our Premier Plus room was on the second floor and no lift. However Aiden who was on reception helped us with our case as we don’t travel light when away. Thank you Aiden. Our room was well equipped, spacious and airey. We had paid for breakfast and Angie was over the car park in the Esk. Not a buffet but cooked to order, and very good. Stayed for 2 nights. On booking out Angie was on reception. It appeared she was the manager, and the way she worked I can understand why. Lovely stay, thank you Angie and the team. .

On site pub closed so had to travel to eat , breakfast was cold so only ate once out the 3 mornings we paid for . Rooms not cleaned while we were there 3 days . Wifi poor .only told resturant was being refurbed not the whole pub being closed so we had to travel and eat out.not good

Gave this hotel a second try as we had an appointment in Edinburgh and it’s quick to get in to the city it’s easy to find, cheap, lots of parking, fast friendly check in, clean room,quiet hotel- down side - the window in the room was open when we arrived and the room was freezing and the heating didn’t seem to heat up fast enough not sure it even worked, breakfast wasn’t the normal standard, I wasn’t offered tea or coffee as the machine was behind the bar, I was given instant coffee warm water from a flask, no cutlery on the table, again the room was freezing, poor selection of continental foods, but the cooked breakfast was very very good , when we got back to the room the room had a smell of damp and the towels had a damp smell that prophet out window was wide open hen we arrived . Think the next time I will travel the extra ten minutes and go to Musselburgh

On booking online I could not find a way to book a normal room and had to take a plus room. The signage to the PI was not clear because of poorly placed signs and foliage overgrowth. While the room and breakfast experience was pretty much PI, the evening food was on the wrong side of adequate. Of note the Tortilla chips was a hand full of nachos on a plate with a spoonfull of salsa. Technically correct but...

The place is close to my friend, also got a relatively good price as well. You need to have a car to get around as there is no bus stop nearby. The room was comfortable, cosy. The doors were a bit noisy when people shut them. The facilities are good, tea and coffees.

Room was very good, restaurant and bar very poor, limited items for dinner and only bottled beer available. Bed was excellent as usual. Parking access is very good. I have stayed here 3 times now and this was the worst time by far. I was there for a family funeral and just wanted a bit more customer care.