Las Lajas Beach Resort

This place is really a bad choice in terms of their reservstion policy. Panama has many issues in regards to the need to postpine trips. Absolute no concern by management in terms of customer service. I lost 132$ for a room i reserved and 4 days before i could not change the reservation. The management there has gone down hill. I have been coming to this place for 15 years. Never again.

Normally, my experiences have been good there, but this time was very different I found the manager to be harassing me for having a cigarette while out on the beach, which they do not own. When I asked her to leave me alone, she continued with her fake silly little grin on barging me unendingly. I had to ask her to please go away and leave me alone as I was not on their property, but she continued for some time. I was told my puff of smoked went hundreds of feet away into the restaurant and they could smell it which I do not believe ever happened. While standing in the sandy beach, under a beach shade tree at the far end of the property corner line, I was approached and told how rude I was to be smoking, and when I asked her to go away and leave me alone, she continued her ranting, which was upsetting to me and my friends. When I took it up with the owner, it didn’t get any better. I just received an email saying I am no longer allowed to make any reservations there.. Well my response was ‘Great Minds Think Alike’ One of my friends who reserved two nights through TripAdvisor was overcharged instead of paying $82 a night for two nights as was the price when he made the reservation he was charged $220. Then my other friends who have been there many times stayed for three nights and only had to pay $230.. The owner said he’d look into it, but obviously never did.. No refund of his over payment happened. Another disappointment is even though the rooms have television sets there hasn’t been any service for weeks as no one wants to come there to fix it. So i was told by a staff. On our second day, we were told we could not have lunch until after one oclock as a large group was expected. Four of those members also were smokers out on the beach and they were not approached at all, no problem there. I find there are other resorts much closer to where my homes are in David and I will be delighted to give them my business such as Barquetta Beach Resort! . It is actually more beautiful and the Restaurant is absolutely wonderful as well as the pools and the beach access. I love the decorations inside with their pools of tortoises and fish. I’m the CEO of a corporation and I have never been treated as unkindly as I was at Las Lajos and I am very happy to never return.

We stayed here for the first time this past weekend. Excellent location and convenience to the beach. The room was large and had a refrigerator and water cooler as well. The restaurant was excellent; good food and good prices. Will definitely be back.