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Recent Reviews for Lapu-Lapu City Hotels

Ocean Suites at One Pacific Residence - Mactan Newtown
4.8/58 Reviews
Mactan
We lived in this place from May 02 to May 06, 2024 with our family (2 adults, 2 children). The apar**ents left me with a mixed feeling. First, about the advantages: good location, good restaurants, supermarkets nearby, you can easily walk to Magellan's tomb. The room is quite large with a separate bedroom with a double bed and a spacious wardrobe, a separate kitchen-living room with two sofas (we had enough to spread out one to sleep two children). The room has a utility room with a washing and drying machine - this was a pleasant surprise. All residents are given a pass to the nice Savoy beach, there is a shuttle there or you can walk there. The beach is good. There are nice clean swimming pools on site. You need to understand that this is not a hotel in its classic form, no one will clean the room, change towels and bed linen, etc. The purpose of our 4-day stay in Mactan was to visit the south of Cebu (swimming with sharks, turtles, sardines, Kawasan waterfall) and an excursion to the island of Bohol. From this point there are excursion routes to the places we need. Now about the minuses: there is no luggage storage room, we arrived 3 hours before check-in time, since early check-in was impossible, we wanted to leave our bags and go for a walk and eat, but it turned out that the luggage storage room is paid and in a completely different building and it’s hot there You still have to walk with your bags. But the main disadvantage is some kind of karaoke nightclub right under the hotel windows. The music there plays very loudly from the evening until late at night (2:30 am!!!). The volume was so loud that our windows on the 8th floor vibrated! It's almost impossible to sleep! Imagine that you leave for an excursion at 4:00 in the morning. And the music is blasting until 2:00! This of course greatly worsens the quality of rest!!!!
Shangri-La Mactan, Cebu
4.5/5301 Reviews
Mactan
We booked two rooms and we were only able to get one room when we checked in and the other room an hour and a half after! We followed up multiple times and complained about how the room wasn’t ready when it’s already the check-in time. They told us that the staff was already on the way up to bring the key card for the other room yet it took a long time (given the fact that the rooms were just at the second floor, above the lobby) when we followed up for the third time, we were told that the card was being brought from the main wing that’s why it’s taking so long like? we literally got the key card from our first room on the front desk lobby below our floor (ocean wing). They are also very strict about the room capacity that you have to pay 3k plus to pay for an extra person unlike other four-five star hotels. The room was also dusty, my boyfriend kept sneezing non-stop when we went in the room and had to take anti-histamine. Facilities were great though.
Mövenpick Hotel Mactan Island Cebu
4.1/544 Reviews
Mactan
What an underwhelming experience staying at Movenpick Mactan. I had two reasons for booking at Movenpick after reviewing their website. I am a member of the loyalty program that Movenpick is associated. It wasn't until after I booked that I found out that the ACCOR Live Limitless loyalty program did not apply to this particular Movenpick hotel. My wife and I were celebrating our birthdays as well as wedding anniversary so when I saw the Ibiza facility on the website we were excited that this would be a celebration/vacation to remember. We soon found out after arrival that the Ibiza precinct had been damaged in a typhoon 3 YEARS AGO (2021) and had not reopened. I questioned an executive about the possible misleading information on the website and was told that it takes about 1 year to remove it from the website (really????) and another year to have it uploaded again so it was left there offering an experience that wasn't there. The breakfast buffet was very good and the staff at all outlets were friendly helpful and very courteous. The same cannot be said of the snacks (spring rolls) near the pool that were served overcooked. The club sandwiches were delicious. Our anniversary dinner Crispy Pata and Pochero were bland and not up to what we would expect from a five star hotel kitchen. It was an underwhelming experience. If you want filipino food then walk to the entrance and diagonally opposite is the Morning Glory restaurant which we visited and enjoyed a delicious array of filipino cuisine.
T Shine Resort and Spa
4.1/516 Reviews
Mactan
It is a new open hotel, so there is no information and I leave a review. Once the rooms and bathrooms are very clean and the staff are very friendly. But the location is 2-4 of the usual rate even if you call a taxi If you don't pay the ship, the call taxi will not come to the hotel. The situation is similar even if the grab is not often done to Cebu City, it would not be a big problem
Sheraton Cebu Mactan Resort
4.5/5281 Reviews
Mactan
Absolutely loved the vibe of the hotel. The gym instructor Paolo had amazing classes. Lloyd showed excellent standards of hosting at dinner time. Ralph, in the bar, made sure to keep our glasses filled. Jarred, a big thank you. It was the first time we felt such great service in a restaurant. Perfect stay two-night stay. I think this duration was good.
Plantation Bay Resort and Spa
4.2/5156 Reviews
Mactan
We had a fantastic time at this hotel, they had an endless amount of activities that even staying for 3 nights we didn’t scratch the surface! The food was also great, we were able to get lots of different Filipino dishes as well as international dishes that we can’t get when we’re back in China. Highly recommended!

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