North Binhe East Road No.1 (Beibinhe Dong Lu), Chengguan District, Lanzhou, Gansu, 730046, ChinaLihat Detail Hotel
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Kami Samakan Harga
1 malam
Ulasan Tamu
4.7/5
Outstanding
3015 ulasan
Untuk memastikan keaslian rating yang ditampilkan, kami tidak hanya menghitung rata-rata nilainya, tetapi juga mempertimbangkan kredibilitas ulasan dan tanggal menginap tamu untuk menentukan rating final.
Ulasan terverifikasi
Location4.8
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(3015)
Positive reviews(2972)
Reviews with photos/video(569)
Loved the view(203)
Delicious breakfast(171)
Friendly front desk staff(162)
Perfect for business trips(66)
Luxurious(21)
Great swimming pool(21)
Delicious buffet(15)
Negative reviews(43)
KenGoh
Family Room
Menginap di Jan 2025
Family
5 ulasan
3.7/5
Diposting pada 22 Feb 2025
Location is Center, great for business traveller. Room amenities needed improvement, rain shower head not working, phone landline not working.
Tanggapan dari Properti: 尊敬的賓客,非常抱歉給您帶來不好的入住體驗,您提及的以上問題,我們已向相關部門反饋,進行全面核查和整改,無論是哪個方面,我們都虛心聆聽您的寶貴意見,祝您身體健康,工作順利。再次感謝您的寶貴意見,也希望您給予我們改進的機會。—蘭州皇冠假日酒店總經理 . Grace Wang
Nicole Bernadette Hodnett
Crowne Plaza Deluxe Yellow River-view Room-King Bed
Menginap di Nov 2024
Solo travelers
89 ulasan
4.5/5
Great
Diposting pada 21 Des 2024
Great,excellent and will visit again when I have the chance.
Tanggapan dari Properti: Dear Valued Guest, Thank you for sharing your comments, our hotel staff strive to make each stay as pleasant and comfortable as possible and your recognition for our service gives us a big encourage. If I can be of assistance to you, please contact me directly.– General Manager of Crowne Plaza Lanzhou Ms. Grace Wang
Muhammad Bilal
Crowne Plaza Superior Yellow River-view Room-King Bed
Menginap di Apr 2024
Business travelers
16 ulasan
2.7/5
Diposting pada 3 Mei 2024
Old hotel , room was not clean, toilet was broken
Tanggapan dari Properti: 尊敬的賓客,非常抱歉給您帶來不好的入住體驗,希望可以與您聯繫,對我們的服務進行補救。無論是哪個方面,我們都虛心聆聽您的寶貴意見,我們團隊也真誠期望,您能給予我們改進的機會。祝您身體健康,工作順利。再次感謝您的寶貴意見,也希望您給予我們改進的機會。—蘭州皇冠假日酒店總經理 . Grace Wang
Guest User
Crowne Plaza Superior Yellow River-view Room-Two Beds
Menginap di Jan 2025
Business travelers
32 ulasan
5.0/5
Outstanding
Diposting pada 1 Mar 2025
good
hahha
Tanggapan dari Properti: 尊敬的賓客您好!感謝您長久以來對蘭州皇冠假日酒店的支持與厚愛。酒店致力於打造賓客摯愛的傑出酒店,力求在設施、服務、餐飲等各方面滿足不同賓客的需求,令出行在外的旅人都能體會到家一般的温暖與愜意。真誠期待我們的再次相遇!—蘭州皇冠假日酒店總經理 Grace Wang
Pulayadeerkamanpizheng
Crowne Plaza Executive Yellow River-view Room-Two Beds
Menginap di Jan 2024
Business travelers
5 ulasan
5.0/5
Outstanding
Diposting pada 17 Feb 2024
Very good service
Tanggapan dari Properti: 尊敬的賓客,您好!感謝您選擇蘭州皇冠假日酒店並給予我們詳細的入住反饋。酒店將不斷提升服務質量,帶給您更多的欣喜體驗。我們真誠的期待您下一次入住。——蘭州皇冠假日酒店總經理 Grace Wang
Guest User
Crowne Plaza Deluxe Yellow River-view Room-King Bed
Menginap di Mar 2025
Travel with friends
20 ulasan
5.0/5
Outstanding
Diposting pada 16 Apr 2025
Facilities: Complete facilities
Sanitation: Clean
Environment: Comfortable
Service: Excellent
The location is good, quiet and relaxing, you can see the scenery of the Yellow River, I will choose this place again.
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Guest User
Crowne Plaza Superior Yellow River-view Room-Two Beds
Menginap di Mar 2025
Business travelers
4 ulasan
5.0/5
Outstanding
Diposting pada 16 Apr 2025
1. The location is very good, the environment is good by the Yellow River, it is convenient to the high-speed rail station, and Zhongchuan Airport is just the same.
2. The service is very good, warm and thoughtful, fruit is delivered every day, and the concierge is beautiful, sweet, thoughtful and enthusiastic.
3. The high-rise view is good, the breakfast is good, the facilities are also good, and it is not so dry.
4. The TV is not so clear, but I don’t watch it much
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Guest User
Yellow River Sunset Scenic View Room - Double Bed
Menginap di Feb 2025
Business travelers
1 ulasan
5.0/5
Outstanding
Diposting pada 9 Apr 2025
I stayed in this hotel on a business trip. Overall, it's just one word: great! First of all, the room is very clean. I have a suggestion. The room is a bit old. It's also a ten-year-old hotel. As a five-star hotel, it's pretty good. The guest room is also very gentle. The overall environment is pretty good. When I went to check in, the handsome guy at the front desk, Dayanlong, was very considerate to upgrade my room type and also sent breakfast and fruit. I was very impressed. I will definitely choose this hotel next time I come on a business trip!
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Tanggapan dari Properti: 尊敬的賓客,衷心感謝您下榻蘭州皇冠假日酒店,並抽出寶貴的時間,洋洋灑灑地為我們寫下了如此細緻的點評。對您的高度好評,我們倍感欣慰。我們將不斷地提升服務品質,努力確保服務設施的完善高效,致力於為每位賓客打造舒適愉悦的居停環境。真誠期待您的再次光臨,我們將用更加熱情細緻的服務,給您打造更為滿意的休閑之旅。 ——蘭州皇冠假日酒店總經理 Grace Wang
Guest User
Crowne Plaza Superior Yellow River-view Room-King Bed
Menginap di Feb 2025
Solo travelers
1 ulasan
5.0/5
Outstanding
Diposting pada 30 Mar 2025
Service: The hotel is very comfortable to stay in, and the facilities and equipment are also complete. The takeaways ordered are all delivered to the room by robots. There are many delicious foods next to the hotel, and the waiters are all very enthusiastic. The concierge Xiao Ma and Xiao Su helped me pull my luggage and provided thoughtful service and directed us to the shortcut. In the evening, they also sent fruit to the room, which was really thoughtful. The front desk lady sent two bottles of free mineral water when I checked out in the morning. The concierge Xiao Ma also helped me take my luggage to the car. Hygiene: The hotel service is very considerate and attentive, the room is warmly decorated, and it is very comfortable to sleep. The disposable items in the bathroom are all disinfected and individually packaged. The area is also large, and it is very quiet to rest. In short, the hygiene is impeccable. It is really clean. I didn’t even use the disposable bed quilt I brought with me. The service is on call! You can also store your luggage when you check out, which is great! Environment: The environment is rated 5 points! The decoration is very tasteful. The room arranged by the front desk can see the night view of the Yellow River. It is very quiet at night, providing us with a very quiet resting space. The room is well-oriented and full of sunshine. You can also bask in the sun at noon, which feels very healing. The night view is also invincible! At the Crowne Plaza Lanzhou, I felt the perfect combination of high-quality service and comfortable environment. I sincerely recommend it to my friends.
Facilities: I was impressed by the accommodation experience at the Crowne Plaza Lanzhou, and the service was thoughtful. The surrounding supporting facilities are complete, and catering and entertainment are all available. The internal facilities of the room are great, including air conditioning, water heaters, etc., and it also provides smart projection with clear and fast Internet speed. In short, this stay experience made me feel the warmth of home, and the hotel's facilities and services are great.
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Tanggapan dari Properti: 尊敬的賓客,感謝您的點評和分享,酒店位於黃河之濱,440間客房均可欣賞到黃河美景,視野開闊;毗鄰馬拉松主題公園,方便健康晨跑或傍晚散步。酒店距離蘭州市內的南關美食一條街、中山橋、白塔山等蘭州市內著名景區均在5公里以內,打車15分鐘即可到達,也非常便利。酒店積極融合本地的美食文化,在四樓波斯城可以品嚐到正宗牛肉麪(8元/1碗),大堂吧售賣本地特色的玫瑰餡餅,1樓的自助餐廳可以品嚐到灰豆子,甜胚子,三炮台,蘭州百合等蘭州特色小吃。此外,酒店代售讀者出版社的文創產品,讓您在商旅或休閑居停中,能夠體驗到本地的特色文化,欣賞到美麗的黃河精緻。我們真誠期待您和家人的再次光臨,祝旅途愉快!—蘭州皇冠假日酒店總經理 . Grace Wang
Raymond_wan
Crowne Plaza Superior Yellow River-view Room-King Bed
Menginap di Feb 2025
Couples
13 ulasan
4.7/5
Amazing
Diposting pada 24 Mar 2025
Overall it's good, the breakfast is rich, the room facilities are a bit old. The location of the hotel is also very good and it is very convenient to eat around.
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Tanggapan dari Properti: Dear guest, we have received your five-star praise. We will continue to work hard to live up to your encouragement and recognition. The hotel is located on the bank of the Yellow River, with a beautiful environment. Downstairs is the Marathon Park, where you can do morning exercises and walks. The breakfast is also rich. You can taste authentic Lanzhou cuisine, Lanzhou beef noodles, beans, milk fermented glutinous rice, and various snacks of old Lanzhou... We will continue to serve every guest with action and sincerity, and look forward to your visit again
Guest User
Crowne Plaza Superior Yellow River-view Room-Two Beds
Menginap di Feb 2025
Family
29 ulasan
5.0/5
Outstanding
Diposting pada 18 Mar 2025
The room is very large, clean, with a beautiful river view, professional service, free bar drinks, and the waiter also specifically informed the surrounding dining situation. Thank you very much, I will stay here next time
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Tanggapan dari Properti: 尊敬的賓客,非常感謝您如此細緻入微的帶圖評價,也非常感謝您的反饋意見。在為您提供温馨舒適的入住環境、優質服務的同時,皇冠也要滿足您的餐飲、休閑、娛樂等各項需求。蘭州皇冠假日酒店始終秉承着“全心全意做服務,細微之處見真情”的服務理念,為每位賓客留下最美好的入住體驗,您的滿意是皇冠一直追求的,希望您能一如既往的支持酒店! ——蘭州皇冠假日酒店總經理 Grace Wang
Guest User
Crowne Plaza Superior Yellow River-view Room-King Bed
Menginap di Feb 2025
Business travelers
19 ulasan
5.0/5
Outstanding
Diposting pada 14 Mar 2025
An old five-star hotel, the first choice for business travel! I checked into the Crowne Plaza Lanzhou late that day. Xiao Qiu, the front desk service, had helped prepare the relevant check-in procedures in advance and kindly reminded me of the hotel and surrounding supporting facilities. The hotel is located by the Yellow River, with a nice night view and great breakfast! A good stay experience!
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Tanggapan dari Properti: 尊敬的攜程賓客,您好!感謝您抽出寶貴的時間為我們做出滿分的點評,很開心得知您對酒店服務質量感到滿意,也很榮幸讓您與家人有一段愉快的入住體驗。榮幸我們的早餐與服務可以博得您的喜愛,酒店河畔咖啡廳為您供應品種多樣、種類豐富的中/西式自助早餐,滿足不同地方賓客的口味。優美的黃河夜景,也是您來蘭不可錯過的驚喜!願不久的將來我們可以再次相遇!——蘭州皇冠假日酒店總經理 Grace Wang
Tiantiansisi
Crowne Plaza Superior Yellow River-view Room-Two Beds
Menginap di Feb 2025
Family
14 ulasan
5.0/5
Outstanding
Diposting pada 11 Mar 2025
The service is very responsive and the service attitude is very positive. The Chinese restaurant on the second floor is also delicious. The location is very good, there are many places to eat around, it is very close to the Yellow River and next to the park. The night view is very beautiful, as shown in the picture
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Tanggapan dari Properti: 尊敬的賓客,感謝您的分享,真的是非常細心觀察才能寫出的點評呢。 我們希望您入住酒店,不僅感受到的是設施的完善和環境的優美,更重要的是感受到居停在蘭州的文化體驗和人文氣息,謝謝您選擇入住並給予的好評。我們會再接再厲,不負期待。—蘭州皇冠假日酒店總經理 Grace Wang
Buzhuangle
Crowne Plaza Superior Yellow River-view Room-Two Beds
Menginap di Jan 2025
Other
33 ulasan
4.2/5
Very Good
Diposting pada 18 Feb 2025
Crowne Plaza is a big name, but why hasn't it improved? The room hygiene details are not in place, and the facilities are in poor condition. For example, there is no exhaust fan in the bathroom, and the scale is just for decoration without electricity. There is no place to put the hand towels and face towels. Do they have to be piled on the countertop? The toilet is not smart, but can there be a place to put the phone? Can the service be more careful? Is the efficiency good? Are there no shortage of customers?
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Tanggapan dari Properti: Dear guest, thank you very much for choosing to stay at Crowne Plaza Lanzhou. Regarding your feedback, we will share your comments with relevant departments so as to provide each guest with a comprehensive stay experience. The hotel management attaches great importance to it. We have already fed back to the relevant departments. In the future, we will continue to improve and make your stay more superior. Thank you again for your valuable suggestions and look forward to meeting you again at Crowne Plaza Lanzhou. — Grace Wang, General Manager of Crowne Plaza Lanzhou
Guest User
Crowne Plaza Superior Yellow River-view Room-Two Beds
Menginap di Jan 2025
Business travelers
36 ulasan
5.0/5
Outstanding
Diposting pada 28 Mar 2025
**Hotel location**: 🌟🌟🌟🌟🌟 The hotel is located in the city center with very convenient transportation. There are subway stations and multiple bus stops nearby, which is very convenient for both going to attractions and shopping👍.
- **Room comfort**: 🌟🌟🌟🌟🌟 The room is clean and tidy, the bedding is soft and comfortable, air conditioning, hot water and other facilities are all available, and the sound insulation effect is very good, so that I can have a good sleeping environment during my trip😄.
- **Service quality**: 🌟🌟🌟🌟🌟 The hotel service staff is very enthusiastic, and Ma Wenhui at the front desk can feel their caring service from check-in to check-out. In particular, the front desk staff always patiently answered my questions and provided me with a lot of useful travel suggestions🤗.
- **Surrounding environment**: 🌟🌟🌟🌟🌟 The surrounding environment is quiet and pleasant, and there are many restaurants and convenience stores nearby, which meet my daily needs. At the same time, there is a small park next to the hotel, where you can go for a walk in the morning and feel the local life🌳.
- **Value for money**: 🌟🌟🌟🌟🌟 Considering the location, facilities and services of the hotel, I think the value for money is very high. Among hotels of the same price, this hotel is definitely worth the money, and I will choose to stay here next time😄.
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Tanggapan dari Properti: 尊敬的賓客您好,感謝您對此次入住感到滿意。您的信任和肯定是我們不斷前行的力量,讓每一位客人滿意是我們一直以來的服務宗旨。我們會繼續努力為您營造一個更加舒適貼心的入住環境,期待與您的再次相遇!—蘭州皇冠假日酒店總經理 Grace Wang