Hotel dekat Winery Constantia Glen, Cape Town

The Westin, Cape Town, is an old hotel, but it continues to maintain its presence, quality, and some high standard in Cape Town. We stayed here for 8 days, during a friend's 60th birthday celebration event in Cape Town. We occupied an executive room and were also given access to the executive club on the 19th floor. The room was very nice, with good linen, bed of high standard. That said, we had to lodge a complaint on the hurried nature of how our room was cleaned on our second day of stay. The bed was not made properly, the carpet floor wasn't clean, and the bathroom was half cleaned. It's not good for a 5-star hotel. After complaining, the housekeeper made amends, and the cleaning standard was raised to the highest standard for the duration of our stay. We also ordered food from room service and half of what we ordered were not brought - they gave us something else, but after waiting for 45 mins for the original order to be brought to us we reluctabtly accepted the wrong order, ate the food and then lodged our complaints later. The breakfast buffet was alright, but there weren't great selections of cold meats in the cold meat section. They really need to improve on this. Lastly, the overall service delivery by some of the staff really need serious improvement. Some of the staff in the restaurant are way too loud when talking to each other, and some of them even give out bad unwelcoming and nonchalant attitude/vibe to their customers. It is like they feel that they're doing us, their clients, a favour by serving us. Not good enough for a hotel of this standard, abd some of those staff need to be retrained. Overall, we enjoyed our stay at The Westin and we will definitely come back there when next we visit Cape Town.

The hotel’s location was very convenient and central to everything we wanted to do, which made getting around easy. The staff were friendly, helpful, and the rooms were well maintained. I appreciated that the sheets were changed daily, although housekeeping did not sweep the floors every day. One concern was the corridor, which sometimes smelled like **** and trash, and this occasionally made me feel a bit unsafe. This could also be because I am not familiar with the surrounding environment. The gym is very small. Overall, the hotel itself was pleasant, and the staff provided good service, but improvements to cleanliness and hallway maintenance would make the experience even better.

Saya baru-baru ini merasa senang menginap di DoubleTree by Hilton Cape Town - Upper Eastside, dan saya harus mengatakan itu adalah pengalaman yang menyenangkan dari awal hingga akhir. Hal pertama yang menarik perhatian saya adalah pemandangan menakjubkan yang ditawarkan hotel ini. Apakah Anda sedang menikmati hidangan di restoran atau bersantai di kamar Anda, pemandangannya sungguh menakjubkan. Lokasi hotel memberikan perspektif unik Cape Town, dan saya terpesona oleh pemandangan kota. Staf di DoubleTree by Hilton Cape Town - Upper Eastside benar-benar luar biasa. Dari saat saya berjalan melewati pintu, saya disambut dengan kehangatan dan profesionalisme. Tingkat layanan selama saya tinggal secara konsisten sangat baik. Anggota staf tidak hanya efisien tetapi juga berusaha keras untuk memastikan bahwa setiap kebutuhan terpenuhi. Keramahan mereka yang tulus menambahkan sentuhan pribadi pada keseluruhan pengalaman. Salah satu fitur yang menonjol bagi saya adalah fasilitas parkir yang aman. Mengetahui bahwa kendaraan saya diparkir dengan aman di lokasi memberikan rasa nyaman tambahan selama saya menginap. Terbukti bahwa hotel ini memperhatikan keamanan dengan serius, sehingga berkontribusi terhadap rasa aman dan ketenangan pikiran secara keseluruhan. Sekarang, mari kita bicara tentang sarapan – sungguh luar biasa. Variasi pilihan yang tersedia sangat mengesankan, memenuhi berbagai selera dan preferensi makanan. Kualitas makanannya terbaik, dan penyajiannya menambahkan sentuhan kecanggihan. Aman untuk mengatakan bahwa sarapan saja adalah alasan yang cukup untuk mempertimbangkan hotel ini untuk masa menginap Anda di Cape Town. Sedangkan untuk kamarnya, sungguh luar biasa. Perhatian terhadap detail dalam desain dan perabotan menciptakan suasana yang nyaman dan mengundang. Tempat tidurnya sangat nyaman, memastikan tidur malam yang nyenyak. Kebersihan dan pemeliharaan kamar juga patut diperhatikan, mencerminkan komitmen hotel dalam menyediakan standar akomodasi yang tinggi. Kesimpulannya, pengalaman saya di DoubleTree by Hilton Cape Town - Upper Eastside melebihi harapan saya. Kombinasi pemandangan yang menakjubkan, staf yang luar biasa, parkir aman, dan sarapan yang luar biasa menjadikan masa menginap yang tak terlupakan. Apakah Anda mengunjungi Cape Town untuk bisnis atau liburan, saya sangat merekomendasikan mempertimbangkan hotel ini untuk pengalaman yang benar-benar menyenangkan dan nyaman.

Pros Great location - a short drive to the waterfront and close to Table Mountain, Lions Head and the Botanical Garden where Uber will get you there quickly and for a good price. Staff were very good Breakfast was cooked very well and with good quality ingredients and a varied selection. It would be better if they had soft bread rather than the heavier one provided (althouh this could be a more European variety i havent come across before). The room was homely, as is the whole building (a bit of a British Grade 2 listed building kind of feel). Nice views over capetown in some rooms and a mountain view from the back. Room has heating and air con for all seasons. Cons As mentioned in a previous review, the room is quite dusty so if you are messing around with plugs behind the bed or tv, it's a challenge not to breathe in the dust. I think this could be a SA thing rather than the hotel itself but they only provide 1.5l of water which for a week is not enough, even for a solo traveller. You have to pay for any more. I have never come across this in 25 years of travel across 35 countries but again, i know there is a water issue in SA sometimes and I believe the tap water is drinkable (although I wouldn't attempt this as a tourist). Bathroom towels not replaced - just left to dry which doesn't work particularly well in winter. The photo of the hotel being near blue water is a little deceptive - obviously it is not near a beach and they don't suggest so but the body of water across the road is a water storage facility (currently empty) so don't expect tropical views. Having said that, if you get a city view room, the sunrise is right in front of you and a perfect time lapse opportunity as the scenery changes dramatically during the sunrise. Stunning experience. Overall, I would stay again and recommend the hotel which is in a quiet location.

The hotel is in best location to see table mountain and visit Cape Town. Our room on the 14. Floor is so big and luxury. The personal in Taj hotel are all so friendly and helpful, they try their best to satisfy the guests. The food and wine are fantastic!

I would like to share my experience of staying in this apartment. We lived there very poorly because it’s a self-service setup with only two plates. If I’m using one plate for something else and my partner is using another plate, I no longer have a plate to prepare another dish. We literally had two plates in the house, as if it were a hotel where they would cook for us—we wouldn’t need more dishes for anything. How can I buy groceries for two plates, with literally one spoon per person and one teaspoon to share in the morning for our coffee, and one cup per person? Additionally, we did not have a broom, and it was very difficult to clean after ourselves. We had to wait for cleaning/maintenance to come for at 10am while we skip the dirt or use a tissue to clean, even though we don’t want to invite anyone in we had to choice , We can’t even scrub the floor on our own; we had to wait until we sleep and wait for them. No shower caps , no toothbrushes to toothpaste to start the stay ,not even little enough to get comfortable when you check in ,,I don’t recommend it for travelers who land late at night , it’s not helpful at all you sleep dirty here until shops open , they run out of heaters and leave you freezing in the room , check out time is 10am so it your flight is 6pm on the same day be prepared to roam around the streets like a homeless while you Stayed a night with them , what happened to 12pm check out time and 2pm as latest ??? My partner was working night shift and had to be kicked out at 10am with his flight at 6pm ! He asked to rest for 2 hours and check out at 12 they charged 50% of room rate for sleeping for 2 hours not even half a day. This apartment is not helpful at all and they prioritize charging you more instead of availing themselves for help , bedsheets are changed after 3 days which means if you on your periods as woman and you mess up the bedsheets you have to sleep with blood for the next 2 days -Why ??? I believe beds should be changed everyday as per the room rate calculations for each day unless they mean we pack our own bedsheets for emergencies…additionally there was a construction that would grill the roof while you sleeping at 8am so again my partner couldn’t sleep after working night shifts WITHOUT A WARNING!!! We regretted staying here and one traumatic issue of plates : I wash after every meal because no extra plates to push for another day , washing using my hands since there was no scrubbing 🧽 . I felt like i didn’t pay enough to stay here .