Premier Inn Lancaster

Great Room, clean and had all that I needed. Staff were, as always, very welcoming and genuinely hospitable, which is rare these days! I stay every 6 weeks and though there are many other options locally I would always return here. Great location for M6/ Lancaster and many great local attractions.

In traditional music hall style, there was good news and bad news. Room was clean and well prepared (they always are) and check-in was quick and easy (not always the case). I'm still not sure whether the Premier Plus room gives you free Ultimate W-Fi (I got sent a password but not a voucher code so it would have cost me) and the regular wi-fi was appalling. Lift was also out of order (which only affected arrival and departure for our luggage load). It also appears the buffet breakfast options have been reduced - fewer yoghurt flavours, less juice options, not so many pastries.....if you want your hot food on a hot plate you also have to ask for this, and the toast needs three circuits of the machine before it changes colour. It's still good value, it's just not as good as a few years ago. Lancaster is my Premier Inn of choice when I travel up north - it's a great location for my needs (close to the by-pass). So, when it's time to head that way again any gripes this time won't affect decision making to book immediately.

Lancaster Premier Inn has been great for an over night stay. ALL the staff have been very kind and caring and helpful. Our breakfast was great and the chef even popped out to speak with us. Thank you Lancaster.Look forward to our return visit!

Shame no one seems to care about the upkeep of the rooms here. It used to be a good hotel. This visit the lift didn't work. The room door didn't lock. The shower tray and screen were rather mildewy. The shower hose leaked in all directions so was useless and the door hook was missing.

The hotel staff were really helpful, especially as some members of our group have health issues which can make us challenging guests. The attached restaurant is ok but not stunning, although the Hash browns at breakfast were the best I've had at a Premiere Inn in ages! The staff seemed quite inexperienced and overloaded, and the music was SOOO loud, it prevented any conversation. I can tolerate that at dinner, but I really didn't need rap music at breakfast.

Fantastic, caring, and accommodating staff. Mhairi checked us in and was so lovely. Room is spacious and clean, everything you’d expect from a standard premier inn. Was able to check in early with no problems at all. Again 10/10 to the lovely lady Mhairi who checked us in.