Bluegreen Vacations Christmas Mountain Village, an Ascend Resort

Ridiculous rip off scheme! I almost booked this location for a Mother’s Day trip. Luckily I read the reviews before confirming my week long stay here. I called the resort and was indeed informed that upon arrival I would be charged an automatic $30 per day amenity fee to cover the use of basics like the pool, clubhouse and “free” onsite parking. Now if I’m paying an extra $30 whether I use the amenities or not, is it really free? When I asked for contact information for Hilton corporate, the manager was unable to provide the information. In addition to the $549 for the exchange and extra vacation fee, I was informed that upon arrival I would be charged $221.59. There is nothing in writing that would have prepared anyone for this additional DAILY fee yet the manager insisted that it is posted on RCI when making the reservation. The disclaimer mentions a $30 fee but does not mention that it is a per day fee. Unbelievable! What a shameful way to nickel and dime customers and families looking to make memories with their loved ones. I suggest this resort familiarizes its staff with the definition of amenities and hospitality and begin to provide them both free of charge! Meanwhile I will take my business and money elsewhere!

We wanted 3 nites but were told we had to take it for a week I would tell people about this if they wanted ton stay there

Christmas Mountain Village (A Bluegreen resort) is where we spend Christmas every other year. CMV is an expansive resort with numerous options, from large villas that sleep up to 12 and a famcamp for RVs and tents (in the right season). Golf in the summer; ski in the winter and plenty of other indoor and outdoor activities. The staff from check in, through your stay and at check out are professional, efficient and eager to serve! When issues arise, and they just do, the staff at CMV responded and resolved it rapidly! Recommend!!!

While we do not own her yer utilize with RCI for over 25 years this location in December is superb. Our condo is great again my; our help via cell phone text worked wonderfully. The activities place was open and fun. The 7” of snow was removed well. Having family come over to visit us works out well. The two bar/restaurants have great servers. Why, we bern eon bingo 4 times! Keep it up. We will be back in Dec 2025. And this year the snow was great.

The resort, now a property of Hilton, charges a $30 plus tax per day of stay to use amenities. Basically $30 per day to use pool, hot tub, sauna and workout facilities. I'm a timeshare owner and pay yearly maintenance fees like every other time share owner. First time experiencing a $30 per day fee to use amenities. Also while staying at this resort, I sat next to a local person in the hot tub who said they use amenities almost everyday. He does not own a timeshare anywhere. When I asked him what he pays to use facilities he hesitated and just stated he pays a fee for his wife and himself. Need I mention you need room keys to get into pool area. Either there is some shady work going on at the facility or Hilton is just out to make even more money.I was told Hilton is the one who imposed the mandatory $30 per day fee. Also my brother has been a timeshare owner at this resort for some 20 years. He paid good money at the time to become an owner but with the new ownership he doesn't own enough points to book a decent trip. I asked the sales rep while going through my timeshare meeting what my brother should do and was told all he has to do is buy more points. Who's to say they don't change their policies again 5 years from now?

Overall the resort provided a pleasant long weekend getaway for a family reunion. The resort is huge, so big that you have to drive to get to a pool and other amenities. The best feature of the resort (5⭐️) is the many activities and amenities for families with children. Also, the overall appearance of the resort is beautiful. The accommodations, while very clean inside & well laid out, are definitely showing signs of age, especially with exterior maintenance. Our townhome unit staircase, entry landing, and deck really needed a good sweeping. Also, the walls are thin; we could hear our neighbors stomping around at all hours. Staff are courteous, friendly and not overly pushy selling timeshares. We simply told them we were timeshare owners in a company based in Madrid, so they left us alone. One night our large group ordered meals from Mulligans, the restaurant on site. We all liked our meals. They were tasty & reasonably priced. The golf courses are well laid out, not too easy & not too hard. One of the highlights were the clean and well-maintained playgrounds and pools. The equipment is safe, the pools and hot tubs are scrupulously clean and well maintained. The little ones in our group really enjoyed them. Overall, we’d go back, hoping that exterior upkeep is improved.