Disney's Grand Floridian Resort & Spa

這家酒店非常好，離MK最近，酒店二層直接可以乘坐小火車一站就到MK，晚上從MK出來乘坐火車的人特別特別特別多，這時候就可以到2號碼頭乘坐遊船回酒店。來奧蘭多迪士尼全程衹需要住一家酒店就好，完全不用換酒店（別問我是怎麼知道的）。這家酒店有遊船、火車、巴士可選擇，還可以用UBER，很方便的。 酒店房間很大，衞生很好，有手持花灑，不是那種掛牆式摘不下來的，也方便。 酒店餐廳21:00準時關門，我們回來晚了，晚飯沒吃成，啃了半袋餅乾，想回酒店吃晚餐的話，要安排好時間。

マジックキングダムのシンデレラ城が、湖の対面に見られるお部屋で、ベランダから花火が観賞できて、ロケーションは最高でした😄

The hotel is great because it is beautiful, it has an amazing location and because you just feel that you're still in a Disney park when you're there. Some specific things that we liked: - The transport to the parks is great as well - monorail, boat or bus - really good. - We also really liked the character breakfast at Park Fare when we booked that, plus the Enchanted Rose cocktail bar was great. - Watching the fireworks from the swimming pool was really cool. - Exploring the other Disney hotels nearby - e.g. the Polynesian with their own bars, restaurants and activities for kids. But - it's expensive and you don't get the hotel experience you might expect for spending this sort of money elsewhere and you don't get exceptional service. Some specific downsides for us: - Room was OK but not great for the money - you just accept it because it's Disney. - Getting a place to eat isn't straightforward and it gets annoying. You have to book everything through the Disney app - you can't just walk down for breakfast for example. If you don't book somewhere, you are left with the island grill place which is not what you want when you are paying this much for a hotel - crappy food and plastic cutlery. The only buffet breakfast option is the character breakfast at $60 each. Then in the evenings, all the dinner slots between 5pm and 7pm (ie when you want to feed your family) seem to disappear really quickly with long wait times for joining the wait list. We spent waaaayy too long generally on this holiday saying, "where are we going to eat tonight" and it was a stress. In my view any 5* hotel has to have a bar and a restaurant available dedicated to hotel guests for you to eat when you want to. The restaurants are available to all Disney guests and you can't rely on being able to get a decent meal when you need to - especially needed after a long day at the parks. One evening we complained about this and the manager got us a table at one of the restaurants. That was fine for that evening but the experience in this area continued. In some ways it's a bit like being at a vacation club with pools and restaurants available, but then you've got no self-catering facilities. The above are annoying, but you're left with an amazing experience anyway because of the good things about it all. You just have to remember the rules for Disney hotels aren't the normal rules.

This used to be a well managed and magical hotel but our last trip has seen a noticeable decline in service standards. Renovations are having a major impact on guest experience - this isn’t minor stuff so don’t think it is.!!! Work is loud, inconvenient to guests (elevators out of operation causing long delays to get between floors) whilst work is going on in the hotel at obscene times (on more than one occasion waking family members). Experience was summarised by the nearly one hour wait for cases to be collected from the room today. When escalated to the bell hop manager, Lauren - who gave the impression she couldn’t have cared less - I was told that this kind of wait “was not unusual” and “normal”. I can certainly confirm whilst it might now be normal for the Grand Floridian it certainly isn’t for genuine service- led hotel chains like the Four Seasons and Ritz-Carlton. It is only for the fact today is our last day and I’d already missed out on a timely hour of the park with the family that stopped me escalating to senior management. As long-time visitors to Disney over the last two decades it is sad to have seen standards drop so much. There are some experienced Disney staff - such as Sergio in the cafe and the club level concierge team - who are still fighting the Disney experience fight but I fear they are becoming outnumbered……..

Imagine splashing out $800 a night, picturing yourself walking into the grand, polished Grand Floridian, all Disney magic and elegance… only to find you’re basically staying on the construction site version of the website. Yes, the site still shows the fantasy, but in reality? Drills, dust, and scaffolding. You can almost hear the hard hats clinking in rhythm with “When You Wish Upon a Star.” So if your dream holiday involves paying luxury prices to watch builders do their bit of DIY magic, this is the one for you. Otherwise, give it a huge miss.

the hotel is awesome and offers lots of good things like a Disney monorails and a boat in walking distance from Magic Kingdom bad thing is this is the most expensive hotel at Disney World rooms has been refurbished and they're way better than the other rooms