Yashshree Lachung

Worst group! If you have to book, please use some booking platform. DO NOT BOOK DIRECTLY WITH THEM. I booked 2 rooms in August 2024 in Yashshree Lachung. In mid October I came to know that the roads to Lachung are closed. I called and asked and got the same info (they never informed). I canceled the booking on October 17. From that day I was waiting and waiting and waiting for the refund. Finally, I wrote to them asking for my money and they asked for my bank details! Why can't they refund to my credit card? Well, I shared the same. Still no response. After few days I again connected. Then they said they were unable to transfer to the bank account and asked for alternate account which I furnished. Again nothing. On my writing to their MD, CEO, again they asked for another bank account which I shared. Finally, on November 26 I got a refund of Rs. 12918. Actual refund was of Rs. 13239. When I asked about the deficit, I was informed that Rs. 321 was deducted as "transfer charges of payment gateway". I really don't understand which payment gateway deducts Rs. 321 as payment gateway charges! I've asked them but not got any reply. They talk very nicely on phone but when it comes to action, it's a very very very slow response. Let's see when I will get my balance amount !!!!

It was overall a good experience. The place was beautiful the hotel room was comfortable the food was good and the staffs were excellent and so approachable. Especially i still remember a staff named passang phuti she was so sweet so approachable and helpful. I once had a doubt and she explained me so carefully.she is good and cheerful Overall had Good expereince and will certainly come again if time permits

Very comfortable hotel vibes, was welcomed with very warm smiles and faces after a long way to get to the hotel in lachung :)) the food in buffet and overall is well tasting too, and the staff is really nice and helpful, passang who's in charge at the reception is the sweetest lady and the rooms are great too, this might be the best hotel to go to in lachung definitely recommend it!