Villa Grand Voile - Christopher Coutanceau

This was the worst night I have ever spent in a hotel. The 1st floor room was extremely noisy, making it impossible to sleep even with earplugs, and I had a 7am start. My upstairs neighbours paced about in their room in what must have been street shoes until 2am and due to the extremely poor soundproofing (wooden floors and no rugs for noise insulation) every step echoed through my room. The noise of doors being slammed well after midnight was so loud it vibrated through the bed, and furniture apparently was also being moved around well into the early ours. I have stayed in youth hostels that were quieter and more restful than this. Stay away if you need a good night sleep.

Beautiful Quiet Property, fabulous Staff. Great room with good shower and comfortable bed. 5 mins walk to the port.

Booked for one night stayed for two. Not the largest rooms nor the flashiest hotel but still a fabulous experience from start to finish. A little pricier than some alternatives in La Rochelle but if you are looking for just that little bit more than a basic room then this has to be the place. Their own car can take you to local restaurants etc in fab comfort. After a long day arriving there very tired and them arranging and then taking me to a local bistro was just the best. Simple things done very very well and credit to all the staff I met who gave an air of nothing too much trouble and with pleasure.

One of our good friends from the hotel industry suggested we stay in this great hotel. She told us that it was one of the best in France. She was correct. If you like personal service, a small luxury hotel, where nothing is a problem...then this is the place for you. If you like impersonal large hotels, with gold taps and other hideous design features - this place is not for you. It's real. Like being in your own home, the staff know your name, who you are, what you like to drink etc. The rooms a beautifully decorated, in a minimalist beachside style. Access to their two great restaurants is assured, and you can count on their whole team looking after you like it's your place. It's in a large Maison in a back street of the main centre...easy walking to everywhere. Don't be taken aback by it's quite presence on the street, that's part of the magic, understated and proper. Highly recommended.

Excellent rooms and facilities and reasonably priced, Try the restaurant on the beach as well, also great little wine bar up the road from the Hotel, Heated pool although I did not use xxxxxxxxxxxxxxx

Very nice property. Extremely friendly service. Clean, quiet room with everything working well and comfortable. The restaurant associated with the hotel, Coutanceu, is superb and in my running for best restaurants in the world. It is by far my favorite. I would absolutely stay here again as a price of entry to the restaurant. I give Grand Voile 4 stars only because their WIFI service is not compatible with Apple products with recent updated software. My Ipad, IPhone, and Macbook were all ejected from the network after a short period and unable to reconnect. The staff could not figure out how to get the splash page back. A call to the front desk for help did not get it working. While it worked it was super, but their filter / splash page barrier kept all of my devices out. I was relegated to limping through on my cellular wifi plan. It should be a simple and inexpensive fix for the hotel to fix their WIFI access as their internet backbone is already good.