Hotel Riu Palace Tres Islas

Just returned back from a wonderful holiday. The location of the hotel is fabulous, among the sand dunes and on the beach. The hotel itself is lovely. The staff are super helpful and friendly. We went half board and that was ample for us. We didn't spend what we would have done had we paid for AI. The food was great. A lot of choice and very tasty. The burgers especially were very nice! The room was spacious, even with an extra bed in. It was cleaned to an excellent standard every day. You collect clean pool towels every day. The pools themselves were clean and nice and cool. The only thing I would say is that some of the sunbed cushions require changing as they are heavily marked. Yes, the hotel is dated but adds to the charm. This doesn't detract from how clean the whole place is. All in all we had a great holiday, felt very looked after and have come home chilled.

Hotel is a little bit older but still keep RIU quality. Staff was very friendly and helpfull. Location is perfect. Near beautiful long sandy beach and amazing ocean. The rating is slightly spoiled by the cuisine. For me, the food was bland, tasteless, without spices. But that is a feature of hotel cuisine, although not every cuisine. I know hotels with better cuisine. Only one key - traditional, metal. And also greetings to the security lady (with a mohawk), who followed me around the entire facility demanding to see the room keys, even though I gave her my name and room number, which she verified, but that was not enough. And also elevators. They just live their own lives and do whatever they want

Reception check in Very efficient and quick did not have to wait long. Staff very friendly and happy to deal with any issue you had. I had an issue with the Riu diamond class policy regarding premium drinks which i mentioned to one of the staff . It wasn’t a complaint but the next day had a call to meet manager and discuss it which was resolved without any problems. Room Was clean and adequate a little outdated but I believe the hotel is due a refurbishment in the near future. Restaurant Food was very good and a wide range to suit all kinds of taste . Lots of salads and desserts to choose from. Staff in restaurants excellent very efficient and friendly . Krystal a la carte Very good nice ambiance and we had an excellent steak in there. Needs to be booked via reception. All inclusive snack bar in my opinion was poor compared to other 5 star palaces I’ve been to. Very basic and to be honest hardly used. Would be better of using that space to create a second a la carte restaurant or improve the food to include chips , toasted sandwiches, burgers and sausages which is standard in any 5 star in Caribbean . Mainly had bread cold salads and ham, cheeses and fruit I think the reason for this is because they also do half board at hotel so those guest have to pay for snacks such as chips and other cooked food, but hotel needs to find another solution as all inclusive snack bar is not what you would expect from a 5 star palace Bars Pool bar and piano bar were excellent. Waitresss and waiters serve you at your table so u don’t have to go to bar if you don’t want to . I went to the bar a few times and was served very quickly and hardly had to wait. Pool bar similar waiters and bar staff walk round the pools and tables to take your orders on a regular basis and bring them to you. All bar staff were very friendly and couldn’t do enough for you. Again service excellent. Pools Pools very good and water was not as cold as was expecting for November . Sunbeds again a little outdated and difficult to change settings without physically getting off your bed to adjust. Beach Beach is beautiful and we went for walks on a daily basis. There are naturist on the beach but no signs to warn u so if you have young children you might not want to venture to far away from the hotel on the beach , but to be honest wasn’t an issue as everyone basically just carried on as normal. If your beach lovers be prepared to pay 9 euros for two sunbeds and an umbrella as they are not free as part of hotel package as Rui do not own beach so charges apply Entertainment There is no animation team so if your looking for a quiet relaxing holiday this is the place. There’s a pianist and live singers in the evening which was very good with many guest getting up to dance . Overall an excellent holiday and the staff make it even more special. Corrajello town is a 10 minute drive away by taxi costing around 10 euros and we went there a couple of times for a Chinese a

There are many positives in this hotel, so I’ll start with those. It is situated on the sandy beaches just outside Corralejo- ideal if you are looking for complete relaxation- nearest shop 10 mins walk- taxi or bus to Corralejo itself. The decor is lovely, but does look as if it was even more lovely in the 1980s. The very best thing about this hotel is the staff. They are super friendly, attentive and keep the hotel spotless. The food is varied and delicious with high quality buffet selection. Now to the downside. The drinks. We were half board which is definitely the way to go. The drinks we bought were delicious, but not too cheap. Do not drink the carafes though- cheap, but not delicious. The all inclusive drinks didn’t seem as good and the classic measure for a Brit.. the tea tray in the room. Absolute shocker for a 5 star hotel! We were given 4 of the little milk portions for 7 days. Bit of a whinge to finish, but would we come back? Yes.

Great location with beach either side,excellent choice of food at buffet Friendly staff and good service

very reason hotel for price. Enjoyable one week winter break, Great staff. Have always enjoy our stays in RUI hotels and whilst this on e could do with some updating syill a very nice hotel in a lovely spot.