Albir Garden Resort

favourite hotel to come to when wanting to be near benidorm. Entertainment team are great especially nico, harrison, alex and manel. Food always great every day and lovely afternoon activities near the pool. my second time here and would come back again - zahra xxxx

Great place to stay, large room apartment and kitchen, very comfortable bed the place is ideally for group of friends and sport teams. Excellent food, every day is different kind, on top of that you get those friendly employees especially the bar staff Paula Gaspar both so helpful, couldn’t do enough for us. I recommend this Hotel without any doubt.

Very good hotel situated in a great place to explore the lovely town of Albir The hotel is very clean and the food was of a good quality, we stopped on a bed and breakfast basis. Situated close to all amenities and restaurants and a bus stop and taxi rank outside

We absolutely love Albir Gardens! I went as a kid myself back in the early 2000s and remembered the resort and the joy of making friends with various families. So I decided to take my husband and child here, along with bringing my parents and it didn’t disappoint even with wet weather! The food was great and lots of choice, the care of staff was very clear to see brilliant with my little girl and with my dad having dementia when they caught him wandering one night the entertainment staff took him safely back to his room and we couldn’t be more grateful! The entertainment staff were amazing with the kids and we had a wet week so they put on plenty of entertainment for the families and my little girl loved Manel he was so kind - her first crush! The evening entertainment was wonderful - especially the Disney evening! The pool was a bit cold in the weather and the waterpark was great for chilling and having fun. Would highly recommend and close for a walk to the beach and to the next town of Altea. We are looking to go for a third time with our little one this year and cannot wait to see the lovely chaps for a dance and sing along again!

Dated and very basic apartment. The furniture was uncomfortable and the apartment was not that clean. We were allocated a terrible room. Directly situated above the entertainment area which was extremely loud until midnight making it difficult to sleep. The balcony was directly over the bin area and service gate which turned out to be where the staff met for their breaks and to smoke. This meant we were unable to sit out as their smoke found it’s was directly above and as non smokers we found this disgusting. Deliveries arrived throughout the day and into the evening very noisy. We ate in the restaurant a couple of nights but were not excited or satisfied by the food. We did not use any other facilities during our brief stay. If we had been staying longer I would have asked to be moved.

The hotel itself is fine. Staff were friendly and the pool party is fantastic! Food was standard all inclusive but this was expected and there was never a day we could not find something to eat. The water park is also great, however alongside these positives, I have many negatives. We paid to upgrade to a premium room and it was far from premium. We were on holiday with family who had a standard room which was not only had a better view but also had more space! Yes our room had been decorated in a "modern" way but other than this, there was nothing premium about our room. To keep this short, I have listed a bullet point for each complaint I had made. 1. Promised champagne on arrival, this took 5 days for us to receive. I cannot say this is the hotels fault but between them and the agent I used to book it, the promise was broken. 2. The toilet literally lifted off the floor meaning our bathroom constantly smelt of drains. 3. Toilet roll holder hanging off the wall. 4. Towel hook also hanging off the wall. 5. Shower drain had a nail sticking out of it. 6. Rubbish was left behind by the maids on 2 occasions. 7. We had an issue in the bathroom which they sent a handy man to fix. Our shower was left in a mess and we were needing to use it to go for dinner. 8. Cheap crap dirty chairs provided on our balcony, in comparison to some balconies which had new grey deck chairs. 9. Bird poo often left on our balcony for 2 days, after maids had been in and cleaned our room. Was only cleaned when I complained to reception. So although I would personally not stay at this hotel again, this is due to my experience in the upgraded room. Save your money and stick to a standard room. Most rooms seemed to have had a garden view at the least. Please also note that these negatives are based on what is supposed to be a PREMIUM ROOM.