Best Western Plus Rama Inn Suites

Went to check in after checking their website and driving all day. Website said pets welcome went to check and clerk said no pets only service pets but the front door says “no pets”. I said that is not what the website indicates. Did care. Fix your webpage and front door sign if you are going to limit to service so weary travelers don’t waste their time!

The employees are missing teeth or have rotten teeth, they smoked right outside of the front door so we had to pass by it, one of the room key cards wouldn’t work so we were stuck outside until my husband finished showering after my mom and I went to get breakfast, slim pickings at best for breakfast, literally the worst breakfast selection I’ve ever seen at a hotel, rooms are in desperate need of needing to be renovated, and the WORST PART IS that from the moment we walked in the hotel, the employees gave us a hard time because my husband who is a disabled vet had his service dog with him. The gal at the service desk asked if we called ahead of time to let the hotel know that we had a service animal when legally you don’t have to do that and we never have nor have we ever had any issues and we stay at hotels at least 20 times/year minimum. Even the next morning they were saying there’s that “dog” that’s on the second floor to each other. Don’t bother staying here. This area doesn’t have much to pick from anyways and all the hotels are run down but save yourself the hassle and drive a little further. You’ll be happy you did.

Stayed here for a wedding in LaGrande in June. This by far is the nicest hotel in the city. The check-in staff were friendly and helpful. The room itself was huge even though we didn't quite need a room that large but it was nice to have an extra chair and room to place items. The morning breakfast was nice with a few hot items, a nice biscuit gravy and setup and multiple other items as well as both a espresso style coffee machine and rather good regular coffee as well. Would definitely recommend this for a LaGrande stay.