Calle José Martí, & C. San, Trinidad, Sancti Spiritus, 62600, CubaLihat Detail Hotel
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Kami Samakan Harga
1 malam
Ulasan Tamu tentang Iberostar Grand Trinidad
9.4/10
Menakjubkan
48 ulasan
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Ulasan terverifikasi
Lokasi9.4
Fasilitas9.3
Layanan9.2
Kebersihan9.6
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Semua ulasan(48)
Ulasan positif(45)
Ulasan dengan foto/video(7)
Staf ramah(5)
Buruk(3)
Alice Cash
Check-in Mar 2023
Sendiri
5 ulasan
10.0/10
Fantastis
Diposting pada 19 Apr 2023
Perfect location, everything in walking distance. Such wonderful and friendly staff. I has to get up early the next morning for my bus and the staff made sure I was ok and gave me a little gift box of water and a sandwich for my travels. Beautiful hotel and amazing food. Definitely recommend whilst staying in Trinidad
Das beste Hotel unseres Kuba Urlaubs März/ April 2024. Beste Lage in Trinidad, nur 10 Minuten zu Fuß von der Plaza Mayor. Wunderschönes Foyer, große Zimmer, freundliches Personal. Frühstücksauswahlsehr gut für kubanische Verhältnisse. Das Hotel könnte auch außerhalb Kubas seine sehr gute Bewertung rechtfertigen. Einziges, aber für ein Stadthotel kleines Manko ist das fehlende Spa/ Gym, aber das ist Kritik auf hohem Niveau.
Terjemahkan
Sergei
Check-in Jan 2024
Pasangan
11 ulasan
10.0/10
Fantastis
Diposting pada 7 Feb 2024
Лучший отель на всей Кубе!!! Красивые и чистые номера, в номерах все в работаем состоянии. Гостеприимный и дружелюбный персонал, который всегда вам поможет. Основные достопримечательности в шаговой доступности.
Terjemahkan
Tamu
Check-in Jul 2023
Pasangan
6 ulasan
8.0/10
Luar Biasa
Diposting pada 31 Agt 2023
Servicio excepcional, especialmente por parte de Carlos, quien fue nuestro mayordomo.
La habitación era preciosa pero el precio excesivo para no tener incluido el desayuno.
Cuando poníamos el aire acondicionado entraba un olor a comida insoportable, por lo que no podíamos ponerlo.
Terjemahkan
JUAN ANTONIO
Check-in Des 2023
Keluarga
1 ulasan
9.5/10
Menakjubkan
Diposting pada 7 Jan 2024
Excelente estancia.
Pueblo muy bonito
Terjemahkan
Heidi Unterluggauer
Check-in Feb 2023
Pasangan
5 ulasan
9.0/10
Sangat Baik
Diposting pada 3 Mar 2023
Das Hotel ist sehr schön und die Lage ist gut.Das Service war den ersten Tag gut.Wir hatten wie angekündigt ein Frühstücksbuffet.Nur am 2.Tag gab es kein Buffet und der Service war auch nicht mehr so gut. Wir wussten leider nicht warum.Für ein fünf Sternehotel etwas dürftig.
Terjemahkan
sh0she
Check-in Feb 2025
Pasangan
8.0/10
Luar Biasa
Diposting pada 5 Mar 2025
A luxurious hotel in the style of the sixties, very clean and tidy, the service of the staff at the reception, at the entrance and in customer service is excellent. Very comfortable room. Breakfast is served at the table: a fruit plate, bread and eggs made to order, coffee and fresh guava juice. The hotel is conveniently located and within walking distance of the center.
Terjemahkan
6/7
Tanggapan dari Properti: Dear Client, We are pleased to hear that you enjoyed the unique charm of Iberostar Grand Trinidad. Our team takes pride in maintaining a high standard of cleanliness and service. We appreciate your positive feedback on our breakfast and central location. It would be our pleasure to welcome you again in the future. Best regards, Quality Manager Iberostar Grand Trinidad
Jackie Q
Check-in Des 2024
Pasangan
10.0/10
Fantastis
Diposting pada 20 Jan 2025
The warm welcome, beautiful luxurious large room and fabulous service in the restaurant and bar make this the perfect place to stay . Trinidad is full of history, unique cobbled streets and friendly people. The local restaurants serve great tapas, mojito and great choices of menu plus live bands create a great atmosphere and experience. We thoroughly enjoyed a private guide here with William who had amazing local knowledge booked through Cuba Private Travel. Definitely not a place to miss .
Terjemahkan
Tanggapan dari Properti: Dear Jackie, Thank you for choosing to stay with us and for sharing your experience with us. We are delighted to hear that your stay with us met your expectations and was to your complete satisfaction. We look forward to welcoming you again in the near future. Kind Regards, Quality Manager Iberostar Grand Trinidad
Ceyland Ivette L
Check-in Mar 2025
Keluarga
10.0/10
Fantastis
Diposting pada 30 Apr 2025
It was a wonderful experience. It's been a long time since I felt so comfortable in a place I didn't consider home. The service was wonderful, and the food was delicious. The hotel staff were always attentive to my needs and were very cordial and friendly, especially those at the reception desk, whose organization, preparation, and professionalism impressed me.
Terjemahkan
34deniz
Check-in Mar 2025
Pasangan
4.0/10
Diposting pada 13 Apr 2025
Its a nice hotel, in the central area of the city with very friendly smiling staff. The problem was with the air conditioning which cut off 5-6 times a night. Finally we had to change our hotel the last night because there was no power left so no water or anything. Would be careful about choosing this hotel. I mean if the main must amenities dont work nothing else can save ypur reputation. Your main job is a cool climate and power in the room
Terjemahkan
Tanggapan dari Properti: Dear Client, Thank you for your honest feedback. We sincerely apologize for the inconvenience caused during your stay due to power and air conditioning issues. Your comments are taken seriously, and corrective measures are being taken to prevent this from recurring. We hope to have the opportunity to improve your impression in the future. Kind Regards, Quality Manager Iberostar Grand Trinidad
Gokhan K
Check-in Mar 2025
Keluarga
10.0/10
Fantastis
Diposting pada 11 Apr 2025
The staff is friendly and ready to help at any time. They call you after you go to your room and ask if there is a problem/malfunction. Thank you for everything.,,...................................................................
Terjemahkan
Tanggapan dari Properti: Dear Gokhan, Thank you for your kind review. We’re pleased to hear you enjoyed your stay and appreciated our attentive service. We look forward to welcoming you back soon. Kind Regards, Quality Manager Iberostar Grand Trinidad
Grigoria M
Check-in Mar 2025
Bepergian dengan teman
10.0/10
Fantastis
Diposting pada 8 Apr 2025
Very nice Hotel. The staff was very frendly and helpfoul. The food at the Hotel neds improvement.In Trinidad as We understood they are is blackout(no electricity but the Hotel has backup generator. We loved the spot of the Hotel,! We recomend it. They nead to do something with there kitchen.
Terjemahkan
Tanggapan dari Properti: Dear Grigoria, Thank you for your kind words. We are pleased you enjoyed your stay and appreciated our service and location. Your comments regarding the kitchen have been shared with the relevant department for improvement. We hope to welcome you again. Kind Regards, Quality Manager Iberostar Grand Trinidad
FrequentFlier556711
Check-in Feb 2025
Pasangan
10.0/10
Fantastis
Diposting pada 26 Mar 2025
We vacationed at Iberostar Trinidad in February 2025 and were quite impressed and would love to stay there again when back in Cuba. We had many questions and were helped by the receptionist, Ilen. She was very polite and answered all of our queries.
Terjemahkan
Tanggapan dari Properti: Dear Guest, We truly appreciate your kind words and are pleased to hear that you had a fantastic stay at Iberostar Grand Trinidad. Ilen will be delighted to know that her service made a difference. We hope to welcome you back soon! Best regards, Quality Manager Iberostar Grand Trinidad