Ulasan Family Lodge Hatagoya Wangan Nagashima

Stayed one night as we visited Spa Land and the outlet. It was quite noisy in the room due to rooms facing road. We requested for non smoking room in advance through messaging but was ignored. Even when we were at the reception to do check in, the staff flatly refused to change the smoking room to non smoking.

The room is very simple, clean and tidy, and across from the motel is a convenience store. There is free coffee and tea offered in the public area which is in front of the reception desk. After I had tea, I just went back to my room soon. However, I left my handbag on the ***** sofa. I was very worried because my passport and money were in my bag. Luckily, the kind receptionist lady kept my handbag. Thanks for the help from the lady. She saved my day and my trip !!!

The room is very clean and the staff is nice to serve.

前台的服務人員，英文溝通OK，看我們拖着箱子，主動幫我們安排住一樓。態度也誠懇客氣，感受很好。接待廳，佈置温馨，還有玩偶熊，讓人覺得温馨舒適。

地點一流，前往長島樂團只需8分鐘車程。房間清潔整齊，前台姐姐非常有禮貌。簡單早餐，咖啡，果汁，麵包。整體感覺良好。

隔音很差 服務態度不錯