Hotel Bintang 4 Kusatsu Populer

It seems to be one of the eight largest hot spring hotels in Asia. The facilities are of course first-rate. The designers and owners’ attentiveness can be seen in every detail, making the guests feel relaxed and comfortable. All three public baths have indoor and open-air baths, and sake lees masks and various moisturizers are provided free of charge. For a hot spring hotel of this level, the waiters were of course friendly, especially the brother who was responsible for picking me up at the station. The only foreign lady who was responsible for receiving me at the beginning was also very cute. The only bad thing is.....the food is plentiful but really not tasty! I am not a picky eater, but I can't finish breakfast and dinner.

This is a hotel with a long history since the Edo period. It is 2 minutes away from the bus station and Yuten. The hotel's meticulous service is meticulous and thoughtful, with a smile on your face, and the special apple juice is very delicious. The dinner is Kaiseki cuisine, and you can experience it one dish at a time. The food is quite rich. Special praise for Liu San who can speak Chinese. The service is very good, which makes us communicate barrier-free and feel at ease. The hot spring is also very comfortable. I have never experienced such a service-oriented hotel. Thank you again for the excellent service provided by Kusatsu Golden Green Hotel. Recommend everyone to experience it.

A very old hot spring hotel, well worth a visit. There is enough space in the parking lot. Everything is complete and comfortable once you check in. The hot spring is very good and effective.

This was my first time staying here! There are a lot of families here! When you enter the hotel, it smells a bit bad, probably because of the humidity. It's a long walk to get to our room for my husband and I, who don't have very good knees. There are also a lot of stairs, so it would be nice if there was a barrier-free area. The food is delicious! There are both Japanese-style and Western-style rooms, and we were able to relax in the spacious rooms.

Good value for money There is a private bath for you to take a dip in It's just that the room doesn't have a bath. You have to go to the big bathhouse to soak in the hot springs and wash together. If you mind, just book the Season Garden. The room space is average and a bit stuffy. It would be better if you open the window Overall very good Anything to eat is fine There is also a shuttle bus to Karuizawa Station (reservation is required in advance)

No towels are provided in the public hot spring places and needa to bring from room to the onsen spot. Asked the staff about the routes from Kusatsu to Shinjuku and they have no clue at all. Finally got one English speaking staff told us that theres direct bus from the station to Shinjuku. Asked again whether advanced booking of the bus tickets are needed and the staff said it’s not necessary. We ended up the next day missed two earlier buses coz they were already full and we were reluctant to have 2 times transport changes by asking the tourism information centre. Barely staffs can speak and understand English well. However, the French set dinner are really nice and out of our expectations.

The hot spring hotel is very close to Yubatake. The Yubatake is beautiful at night. The hotel's Keishi cuisine is delicious and well presented. There is also a QR code for breakfast and dinner to let you scan and explain what each dish is. They are very attentive. The hot springs are also very comfortable. They are switched between morning and evening, so you can soak in the hot springs on both sides. The waiters were very nice and provided warm hospitality. I will definitely stay here again next time I have the opportunity.

Gunma Kusatsu Onsen♨️! So famous! I often heard that a colleague in our company who likes to take a bath comes here every holiday. I understand! It is even more beautiful in autumn! This hotel is also very popular! We arrived at about 17:30 and stayed until p5 The environment is amazing👍👍The fairy tale of autumn is here On an ordinary weekend, the buffet breakfast and dinner are amazing🈵! The ingredients are fresh, the food is exquisite and attentive, and the vacation time is happy and satisfying

The hotel has high level of service and facility. The restaurant service and food is supreme. Parking space is totally enough if you do self drive like us. The indoor heat is a little too much even when turn it down like 20 oC. It is -5 to 3 outside. So many onsen option is our reason to pick this hotel. Totally recommend for any small group or family to consider.

高估的酒店，不推荐。 Room: Standard Japanese room Thought the room would be facing Yuhata, unfortunately it was to the other side. The room was quite small, we stayed for 3 people, and basically couldn't open the suitcase after spreading the mattress. The washroom is quite old and has not been renovated. food: I booked the room through trip.com and also booked ”dinner” and ”breakfast”, looking at the photos I thought it was a set meal/kaiseki style. It turned out to be a buffet form. Hope to write clearly. If I knew it was a buffet, I would choose to eat out. The buffet taste is not lost, but it is not recommended to purchase. Because there are many restaurants near the hotel. service: After arriving at Kusatsu Bus Terminal by bus, you can go to the visitor service center downstairs, ask the staff to help call the hotel shuttle bus to pick you up, wait 5 minutes quickly. The hotel shuttle bus also has designated services from the hotel to the bus terminal, which will allow you to shuttle other buses to continue your journey at the right time. Front desk: Such a big hotel but no one at the front desk seems to speak English... communication will be a little difficult, however helpful~