Ulasan Urakusatsu Tou

This is the first time I give a bad comment on hotel that ranging this price. Although the location of the hotel is nice, the staff here are not well trained and impolite, which is not really deserve this price and this standard. The staff at the front desk is very impatient, and the attitude is quite rude, such as pointing finger while talking, and is not helpful at all. Compare with other hotel which are less expensive, the attitude is unacceptable, and staff here seems lack of training and passion to work, and not being nice. The room is not really cleaned up well, and there are some insects on the rooftop.

Location is good, easier accessible from the bus station and within 3 minutes walk from the Yubatake. But it is surrounded by construction and therefore the view is not attractive. Service quality is good, staff are friendly, helpful and responsive. Food quality overall is fine. Yet tradition Japanese cuisine would make the experience of an onsen vacation whole more than fusion cuisine. Choice of onsen is limited versus the price level. Only 1 public bath is available. The 4 rental baths add more to the range of choice but they are quite quickly occupied.

Superb location. Great service. They have cultural activities (Noh and Geisha dance performance) on the weekend

Staffs are nice! The food is good, the hotel itself is clean. Since we're driving a minibus, so it is hard to get in to their parking lot, we need to drop off the bus and walk down the road by ourself.

When we slept until midnight, the hotel's air conditioning automatically turned off, but we didn't set a timer beforehand. It became so hot that it woke us up.

Lovely stay! Hotel was situated slightly outside town but still very walkable. Food was not bad but not great either. Wished it was Japanese cuisine instead of western Japanese fusion

The hotel service and facilities are excellent and we stay for 2 nights and found the dinner is great. Even you are staying for 2 nights, the dinner and breakfast food changes and makes us very satisfied with the stay!

i book this hotel 11 room , your hotel are beautiful , clean , but high slop your hotel staff not help my group etc not call a taxi , because my group has a lot of luggage and there are elderly people

Highly recommended!!

Good

酒店泊車和前台接待很熱情禮貌周到，餐廳環境，餐食和服務一流，酒店整體設施很新，純天然含有礦物質的温泉，很棒，但房間設施一般，面積較小跟這個價位不匹配，整體來説信價比不如伊豆的酒店

1泊2日で利用しました。今っぽい和モダンな雰囲気でとてもおしゃれな内装でした。夕食の懐石フレンチも豪華なコース料理で満足感がありました。朝食も美味しくいただきました。湯畑も徒歩5分くらいの距離なので、行きやすかったです。ただ、駐車場は少し離れたところにあるのでそこがやや不便でした。ホテル↔︎駐車場間はマイクロバスの送迎がありますが、チェックアウト時は少し混雑していて時間がかかりました。でも、全体としてはとても良い宿でまた泊まりたいです。

大眾裸湯池十分乾淨，提供的備品及毛巾也都很充足。

名方面都很好！ 我十分滿意！