Jinbi Hall Hotel (Nanping Pedestrian Street Jinma Bijifang Branch)

The location is great, close to the city center. The room itself is okay, but the air conditioning stopped working at midnight. I called the front desk, and at first, the staff member asked me to reset it. She told me the air conditioning should be set to heater mode only (it was already getting hot at the end of May), so I reset it, and it worked for about 10 minutes before turning off again. I called the front desk again, and she agreed to come check. When she arrived, she tried a few buttons and claimed the air conditioning was working, but it was obviously unresponsive, no matter what she pressed. There was no sound. I asked her, "Are you sure it's working? There's no sound, and without the AC, the room is becoming unbearable." Eventually, she admitted it wasn't working and told me there was nothing she could do and asked me to sleep without AC. At this point, I raised my eyebrow and asked, "You want me to sleep in this room with no AC and no fan?" Only then did she agree to bring a fan to my room. It was around 1 or 2 a.m. by that time. To make matters worse, she blamed me for the AC malfunction, saying it was because I set it to cooling mode initially. While I understand she might not have been able to fix the AC, her response was quite unacceptable.

工作人員服務都很好，遇上返潮還給我們升級了房間，周圍都是吃的很熱鬧，出行也很方便，推薦

態度好、熱情，會幫客人提行李，值得點贊