Was unfairly charged 100myr for very mild food stains on the bedsheet. Tried to dispute it with the staff but they insisted that it would be changed as per “their MD’s new orders” Charged without trying to wash the sheets or anything.
Checkin was ok, got a high floor. Lifts are slightly slow and may require 2-3mins of waiting. Room was overall comfortable and clean. Only 1 saucepan is provided in the svc apt along with basic cutlery. Built in washer/dryer was quite noisy and not user intuitive.
Otherwise apart from the unfair charge would have given 4 stars.
It was a wonderful stay as my children were having dental appointments in 163 retail malls. It's just a walk away and no hassle at all. We will definitely return to this place in the future. Highly recommended.
Hotel room was clean, not too spacious but not too small. The size of the room is just nice. The breakfast also was nice, foods are delicious! Love my stay!
1229 reviews
8.4/10
Price from
Rp 574,839
per night
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Booked here for a staycation with my friends last weekend. There are four of us so I booked the room with 2 queen beds. Room was very spacious, perfect for gathering. Parking was a flat rate of RM12 per entry after a certain amount of time, can’t remember how long. Mattress was comfy but the pillows were too soft for my liking. They allowed us to check in early since there’s room ready and available. Perfect location in Mont Kiara as lotsa restaurants, cafes and malls are within walking distance.
Nice place,feel calm when u stay here, the residence very clean and beautiful,the staff are very helpfull & friendly,so big for the unit of 3 bedroom,like stay at home,all amenities its complete👍👍i give 5 star⭐⭐⭐⭐⭐
Excellent accommodation, spacious and confortable room, extremely clean and tidy. This is a new building with nice facilities and in a great location, plenty of food options within 5 mins walking distance in a very safe neighbourhood, or simply order delivery to your doorstep. All in room amenities and appliances 100% working. Fast and reliable wifi access is provided, and good tv with netflix and smart apps available. Easy and speedy check-in and check-out. Very responsive host and very friendly and accommodating staff. Kudos for Ali for making this another great stay! 100% recommended and I will definitely will come back.
This is a newly built hotel. This time I stayed in it for 5 nights in Kuala Lumpur. Let me talk about the shortcomings first:
It was past 12 o'clock that night when we stayed at the hotel. After we got off the bus in front of the hotel, a dark-skinned security guard (either Malay or Indian) came up and asked me who I was and what my name was. I was speechless at the time. We came all the way with our children and booked your hotel a month in advance. At least you let us go to the lobby and check in at the front desk. This is the minimum respect and service. Then when checking in at the front desk, the security guard kept using The questioning attitude and poor English made me feel very uncomfortable. Before, when I was in China, I called the hotel to confirm in English, indicating that we might arrive late. The front desk staff said that there was no problem at that time, so this made me feel uncomfortable. I'm very dissatisfied.
In addition, the hotel is cleaned every two days. If you are staying with more than 3 people, it is recommended to think carefully because bed sheets, towels, etc. are not changed every day, which is not acceptable to us. Of course, the location is some distance from the city center. If you use Grab to travel, it is recommended to take a taxi 15-20 minutes in advance. Otherwise, you may wait for a long time or even not be able to get a taxi.
The advantage is the environment and equipment. We booked a family suite. The room is well-equipped and the scenery is very good. There is an infinity swimming pool on the 8th floor. It is a good choice for family vacation. There are KK and 711 nearby, as well as many gourmet restaurants. Although it is not as prosperous as the city center, it is still relatively convenient and the price/performance ratio is pretty good.
Finally, it is recommended that the hotel provide more training on the service attitude of lobby personnel, especially local security guards.
Need improve on cleaness and do repair on some damages furniture. It quite danger for kids.
3 reviews
6.9/10
Price from
Rp 597,925
per night
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8.9/10
KKean Tat KongCustomer service is very prompt. Checking in and out is easy. Parking was a little iffy but resolved. My suggestions for improvement; 1. repair toilet exhaust fan :)
2. Door room to washing machine needs to be tighter. It was banging on itself due to the strong winds.
3. The compressor is inside the washing machine room which is right next to the masted bed area. Unfortunately, the AC is poorly serviced so the airflow is weak and the compressor is too noisy whoch kept me up almost the whole night. Please change, service or fix the AC.
JJason & SkyMy stay at the Signature Service Suite in Hartamas was exceptional. The suite was spacious, modern, and impeccably clean, offering all the amenities needed for a comfortable stay. The location was ideal, with convenient access to dining options, shopping, and key areas in the city. The staff were friendly and professional, ensuring a seamless check-in and check-out process. The overall atmosphere of the property was pleasant and well-maintained, making it a fantastic choice for both short and long stays. Highly recommended!
MmatthewA laundry machine is provided in the room. I used the laundry machine, but no one told me that the machine is faulty. I started the laundry as per normal, but once its done, the lock cannot be opened and my laundry is stuck inside the machine. Since I have to check out of the room the next day, i informed the office about it and they told me to contact the PIC of the room. However, the PIC of the room (Felcheer) is very uncooperative and refuse to reply my chat even after a week. While the room is clean and spacious enough with plenty of facility, do not even bother with the hotel since the staff will not help you at all if any problem comes up. I lost twice the amount of money from my laundry being stuck as compared to the price of the hotel.
PPip KasimBooked a double room but got triple room. The traffic was bad on Saturday night. Parking also not easy to find. So if you’re driving, be mindful of your arrival time. Check-in and check-out was easy. Lift was out of order so have to take the stairs up to the second floor. Room was okay for the price. I though the room was non smoking. Somehow got ashtray inside. So got smell of cigarettes. Water pressure was so bad. Got leaking pipe also in the bathroom.
YYee PeenThe gym and pool is located in another building, hence not accesible when it rains, poor soundproof in room and you can hear sounds nezt door and outside. As honestay there is no housekeeping and no drinking water provided, even no carparks provided.
What's the average price of hotels near Sri Hartamas this weekend?
According to Trip.com's data, the average price for a weekend night at hotels near Sri Hartamas in Kuala Lumpur is IDR 1,061,950. Prices fluctuate often; this rate is for reference only.
What's the average price per night of hotels near Sri Hartamas
According to Trip.com's data, the average price per night at hotels near Sri Hartamas in Kuala Lumpur is IDR 1,232,786. Prices fluctuate often; this rate is for reference only.