Impiana KLCC Hotel

Impiana KLCC Hotel Reviews

Impiana KLCC Hotel

Impiana Klcc Hotel & Spa, 13, Jalan Pinang, Kuala Lumpur, 50450, MalaysiaView Hotel Details
Impiana KLCC Hotel
Impiana KLCC HotelImpiana KLCC HotelImpiana KLCC Hotel
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Impiana KLCC Hotel Guest Reviews

4.1/5
Very Good
778 review
Verified reviews
Location4.5
Amenities3.9
Service4.1
Cleanliness4.0
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All reviews(778)
Positive reviews(730)
Reviews with photos/video(180)
Delicious breakfast(74)
Large rooms(35)
Perfect for business trips(31)
Great swimming pool(27)
Loved the view(25)
Located downtown(25)
Parking difficult(15)
Delicious buffet(15)
Negative reviews(48)
Guest User
Club Premier Room
Stayed in Jan 2025
Business travelers
47 review
5.0/5
Outstanding
Posted on Feb 27, 2025
Great hotel and convenient to KLCC and friendly staff. Will recommend to family and friends.
annamaenaz
Superior Twin Plus Room
Stayed in Jan 2025
Solo travelers
1 review
5.0/5
Outstanding
Posted on Feb 8, 2025
First time here in this hotel and I had an amazing stay. Room is huge and clean, staffs are friendly, breakfast is good. Will definitely stay here again whenever I need to come to KL.
Irina9
Superior Twin Plus Room
Stayed in Dec 2024
Family
4 review
5.0/5
Outstanding
Posted on Feb 2, 2025
Located near Suria KLCC and Pavilion within walking distance. Good room size, friendly staff and good breakfast!
EmmaTravels
Deluxe Plus Room
Stayed in Dec 2024
Family
54 review
5.0/5
Outstanding
Posted on Jan 21, 2025
Spacious room. Very near to pavilion. Stayed for wedding. Half the price from ghkl. Worth the pay
Response from Property: Dear E‍m‍m‍a‍T‍r‍a‍v‍e‍l‍s,Greetings from Impiana KLCC Hotel!Thank you for your feedback and for taking the time to write about your visit.Glad that you enjoyed your stay here and look forward to welcoming you back to Impiana KLCC Hotel soon!Kind regards,The ManagementImpiana KLCC Hotel
Anonymous User
Superior Twin Plus Room
Stayed in Oct 2024
Solo travelers
3 review
4.2/5
Very Good
Posted on Nov 26, 2024
Staff are friendly in all area Good location to shoppings Room has smoking smell especially in the bathroom Overall room is not quite clean there are stains and dirts, glass has not been properly washed. BUT the shower is ecxellent Water level is superb.
Response from Property: Dear Anonymous User,Greetings from Impiana KLCC Hotel!Thank you for taking the time to share your experience with us. We’re glad to hear that our friendly staff, prime location, and excellent shower left a positive impression on you. It’s wonderful to know you enjoyed the convenience of nearby shopping and the superb water pressure in the shower!We sincerely apologize for the issues you encountered in the room. Your feedback regarding the smoking smell and cleanliness has been noted, and we will address it with our housekeeping team to ensure that all areas meet the high standards we strive for. We will also review our cleaning processes to ensure glassware and other details are attended to more thoroughly.Thank you again for your constructive comments. We look forward to the opportunity to welcome you back and provide a more comfortable stay.Kind regards.The Management
Jin Chong
Superior Twin Plus Room
Stayed in Sep 2024
Travel with friends
80 review
4.2/5
Very Good
Posted on Oct 9, 2024
Comfortable room, food quality of breakfast need to be improved.connecting sky bridge to Pavilion,Bukit Bintang,KLCC
Anonymous User
Superior Twin Plus Room
Stayed in Sep 2024
Business travelers
3 review
4.0/5
Very Good
Posted on Oct 5, 2024
Was a good brand, booked due to its location close to KLCC Need refurbishment if to maintain current price
Norlela
Deluxe Twin Room
Stayed in Aug 2024
Travel with friends
2 review
4.2/5
Very Good
Posted on Sep 21, 2024
This is my 2nd time staying here. The hotel and service didn't disappoint me. The staff is friendly and helpful from the frontliners, the in-room service and cleaners. I enjoyed my time at the spa. The location is within walking distance to KLCC & Pavilion. I will come back again.
NurNadiah
Superior Twin Plus Room
Stayed in Jul 2024
Family
2 review
4.7/5
Amazing
Posted on Aug 29, 2024
Rooms are clean and very cold. Overall a very nice stay, breakfast were okay too! Until next time Impiana KLCC :)
Anonymous User
Superior Twin Plus Room
Stayed in Jan 2025
Solo travelers
2 review
4.2/5
Very Good
Posted on Feb 28, 2025
Impromptu trip. The facilities is as expected. The interior is a little dated but the room was clean.
Adha Ghazali
Deluxe King Room
Stayed in Jan 2025
Couples
2 review
3.7/5
Posted on Feb 16, 2025
Although it was indicated that check in time would be 3pm, had to wait for 30mins for our room.Only checked in at 3:35pm. Could hear footsteps from above room. Hotel interior and exterior,time for refurbishments!
han
Deluxe Plus Room
Stayed in Jan 2025
Business travelers
8 review
2.7/5
Posted on Feb 21, 2025
The kettle is very old and dirty. There are not room slipper. Only 2 large towel, not face towel.
Guest User
Superior Twin Plus Room
Stayed in Jan 2025
Couples
1 review
3.5/5
Posted on Feb 26, 2025
This hotel has seen the better days. The location is good, the hotel is good, but in need of improvement. Everything in the room looks old, from the bed, mattress, pillows, tv / tv units, bedside tables, sockets to towels in toilet etc. The breakfast was awful, with no place for sitting, no food left and the area was so dirty. Such a shame as I used to like this hotel.
yahooss
Deluxe Plus Room
Stayed in Jul 2024
Family
62 review
3.5/5
Posted on Aug 10, 2024
location: nearby KLCC 5 star cleanlines: i can feel the dirty of the room 2 star staf: the staf was so kind and helpful, also upgrade my room to the suite room 5 star overall: maybe the management of the Impiana should improve their hospitality in terms of maybe renovate their room to the latest design.
parimal hasmukhlal
Superior Twin Plus Room
Stayed in Dec 2024
Business travelers
1 review
4.7/5
Amazing
Posted on Jan 7, 2025
It was really great stay agian for us and as usuall great service specially from.ibrahim and manager breakfast was good but needs more vegetarian manu as i am vegetarian and I am sure more and more ppl r turning to vegetarian Overall great stay great service I will stay next trip here as well Thank you
Response from Property: Dear parimal hasmukhlal,Greetings from Impiana KLCC Hotel!Thank you so much for your kind words! We're thrilled to hear that you had another great stay with us. We truly appreciate your compliments, especially towards Ibrahim and the manager – we’ll be sure to pass your feedback along to them.We also appreciate your suggestion regarding the breakfast options and will certainly take it into consideration as we continue to improve our offerings. Your feedback is invaluable, and we’re glad to know you felt well taken care of during your stay.We look forward to welcoming you back on your next visit. Thank you again for choosing us, and we’ll make sure to provide you with another fantastic experience!Kind regards.The Management