44A &, 44B, Jln Pudu, Bukit Bintang, 55100 Kuala Lumpur, Wilayah Persekutuan, Kuala Lumpur, 55100, MalaysiaLihat Detail Hotel
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Ulasan Tamu tentang Hotel 99 Kuala Lumpur City
7.5/10
358 ulasan
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Ulasan terverifikasi
Location8.1
Amenities7.1
Service7.6
Cleanliness7.1
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All reviews(358)
Positive reviews(295)
Reviews with photos/video(110)
Great location(24)
Friendly staff(21)
Awesome stay(18)
Convenient location(17)
Too noisy(15)
Great value for money(9)
Easy to get around(5)
Negative reviews(63)
honest17
Superior Queen Room Non smoking
Check-in Jan 2025
Solo travelers
2 ulasan
2.5/10
Diposting pada 24 Feb 2025
Do not be deceived by the photos you see in the app which are all 6 years ago. Go to Google reviews and read all the latest reviews, you’ll understand how disgusting the condition of the rooms are. Toilet glass door does not seem like it has been wiped in years, smelly odour lingering in the room, cockroaches seen running around, stained towels/bedsheet/pillowcase. There are better options for the same price within that vicinity.
Tanggapan dari Properti: We regret that your stay did not meet expectations. Your feedback is valuable, and we acknowledge the concerns raised. We are continuously working on improving our cleanliness and maintenance standards. Thank you for sharing your experience.
nonpatt09
Superior Queen Room No Window Non smoking
Check-in Mar 2025
Travel with friends
16 ulasan
10.0/10
Outstanding
Diposting pada 1 Mei 2025
Good banget nih hotel staff2 nya juga the best
Shan Salut
Superior Twin Room No Window Non smoking
Check-in Feb 2025
Couples
13 ulasan
10.0/10
Outstanding
Diposting pada 28 Mar 2025
Very nice place and very good service hotel even everyday cleaning
Tanggapan dari Properti: Thank you for your kind review. We are delighted that you enjoyed your stay and appreciated our service and daily housekeeping. We look forward to welcoming you again.
Anonymous User
Superior Queen Room Non smoking
Check-in Des 2024
Couples
10 ulasan
2.5/10
Diposting pada 14 Mar 2025
This hotel is good in the outside.,
room is big and a nice glass window but there’s is no aircondition it’s so hot,no cold comming out! So disappointing hotel to stay, if you ask to fix the aircon they will just tell you that they will fix it tomorrow but no one is coming to fix it always tell tomorrow! i ask some of the people staying also there, they tell that they also experiencing that,NO AIRCON. very hot room fck!
Tanggapan dari Properti: We’re sorry to hear about your disappointing experience. We understand how important a properly functioning air conditioning system is for a comfortable stay. While maintenance and repairs can sometimes take time, we regret that the issue was not resolved promptly during your stay. Your feedback is valuable, and we will work towards improving our service to ensure a better experience for our guests in the future.
bestb
Superior Queen Room Non smoking
Check-in Sep 2024
Couples
2 ulasan
7.5/10
Diposting pada 14 Okt 2024
hotel is locate near the travel spot. you can walk to china town or jalan alor street food
but the wall are so thin you can hear your next room what they doing
Guest User
Superior Queen Room Non smoking
Check-in Jul 2024
Solo travelers
16 ulasan
4.5/10
Diposting pada 26 Agt 2024
Internet didn't work.
Telephone didn't work.
Facilities were old and dirty.
Bathroom was dirty.
Cigarette burns everywhere.
Smell of smoke in the bathroom.
Lock of the door came unhinged.
Tanggapan dari Properti: Warm Greeting from Hotel 99 Chinatown, we're really grateful and appreciate you taking the time to share your rating with us. We apologize for falling short in these areas. We will investigate this further and take steps to improve our service.
Moses Lee Sze Wei
Superior Queen Room Non smoking
Check-in Jan 2025
Solo travelers
3 ulasan
6.0/10
Diposting pada 23 Feb 2025
Good and there are roons to improve.. The compresure sound was too loud.. Overall was ok..
Tanggapan dari Properti: Thank you for your feedback! We're glad you had a decent stay and appreciate your comment about the compressor noise. We'll look into it to improve the experience for future guests. Hope to welcome you again!
mei_120564
Superior Queen Room No Window Non smoking
Check-in Mei 2024
Couples
1 ulasan
8.0/10
Very Good
Diposting pada 28 Agt 2024
The hotel was overall great… location was perfect cause it’s nesr to the public attraction.. however the hotel has no window and its pretty basic… great for staying 1 or 2 days only..
Tanggapan dari Properti: Warm Greeting from Hotel 99 Chinatown.We're really grateful and appreciate you taking the time to share your rating with us. We hope to see you again soon!!! 😊
Carmen78
Superior Queen Room No Window Non smoking
Check-in Mei 2024
Couples
9 ulasan
6.5/10
Diposting pada 14 Jun 2024
Read all those reviews about this hotel and still decided to make it a try. Upon booking, did request on remarks to provide clean room due to sensitivity.
True enough, I am also getting the dirty rooms like other travellers.
Bedsheet got shoes dirty marks. (Someone wearing shoes step on it)
Towel got so many dirt's
Cup tray is so yellowish and dirty
Pillow casing is dirty
TV console is sticky & dirty
Mattress cover is super yellowish and dirty (didn't manage to take photos as housekeeper quickly took it away)
Request housekeeper to change to NEW
- Mattress cover
- pillow casing
- bedsheet
- quilt cover
- towel
Only then I have peace of mind to stay at this hotel.
Maybe whoever want to stay at this hotel, upon check in, request housekeeper to change ALL in front of your eyes.
Tanggapan dari Properti: Warm Greeting from Hotel 99 Chinatown, we're really grateful and appreciate you taking the time to share your rating with us. We apologize for falling short in these areas. We will investigate this further and take steps to improve our service.
HAOZE
Superior Queen Room No Window Non smoking
Check-in Mei 2024
Solo travelers
9 ulasan
5.5/10
Diposting pada 3 Jun 2024
it’s just okay to stay here. There are more better options with cheaper price. Stayed for two nights only and moved to another hotel.
Anonymous User
Superior Queen Room Non smoking
Check-in Okt 2024
Solo travelers
3 ulasan
7.0/10
Diposting pada 15 Des 2024
Clean. The receptionist is very helpful and communicative. The amenities are quite complete. The room is quite spacious. It's just that the road to the station is still quite far.
Tanggapan dari Properti: Thank you for your feedback! We’re happy to hear that you found the room clean, spacious, and well-equipped, and that our receptionist was helpful. Regarding the Pudu Sentral station, it’s actually only 140 meters away, just a short walk from the hotel. We appreciate your comments and hope to welcome you back soon for an even better experience.
Anonymous User
Superior Queen Room Non smoking
Check-in Okt 2024
Business travelers
22 ulasan
5.5/10
Diposting pada 12 Jan 2025
Ants everywhere. Towels are worn-out. The room smells weird. The cups also is too small. Staffs are helpful.
Tanggapan dari Properti: We apologize for the experience. We appreciate your feedback, and we'll work to improve these aspects. We're glad to hear that our staff were helpful, and thank you for bringing these matters to our attention.
Chef Bill
Superior Queen Room Non smoking
Check-in Okt 2024
Business travelers
291 ulasan
6.0/10
Diposting pada 15 Nov 2024
Its an okay place. Internet service was not consistent. The toilet and shower didnt have dividers or curtains, so water will be EVERYWHERE. Lighting and decor needs upgrading.
Tanggapan dari Properti: Warm Greeting from Hotel 99 Chinatown, we're really grateful and appreciate you taking the time to share your rating with us. We apologize for falling short in these areas. We will investigate this further and take steps to improve our service.
Shamsa
Superior Queen Room Non smoking
Check-in Okt 2024
Couples
20 ulasan
7.0/10
Diposting pada 10 Nov 2024
The hotel smells strange and the sound of cars and bikes is loud. I could not sleep. The staff are friendly I don’t recommend at all
Tanggapan dari Properti: Warm Greeting from Hotel 99 Chinatown, we're really grateful and appreciate you taking the time to share your rating with us. We apologize for falling short in these areas. We will investigate this further and take steps to improve our service.