Scarletz Suites KLCC Twin Tower by Purple Orchid

Perkakas hotelnya bagus, tetapi pengelolaannya buruk. Sofa itu kotor, saya ceritakan pada mereka, lalu mereka memberi saya sarung sofa dan kami pun mengakhirinya. Bagian terburuknya adalah pintu kamar mandinya rusak. Pertama kali aku masuk untuk mandi, aku menutup ritsletingnya dan tidak bisa membukanya sendiri, jadi aku terkunci di kamar mandi. Untungnya, ada anggota keluarga di sana dan menyerahkan telepon seluler untuk meminta bantuan. Staf datang dan mengutak-atiknya cukup lama sebelum mengatakan tidak bisa diperbaiki karena pintu gesernya tergelincir. Mengatakan mereka akan memanggil seseorang untuk memperbaikinya di malam hari. Akibatnya, dua hari kemudian, saat kami pergi, mereka masih belum datang untuk memperbaikinya. Jadi selama tiga hari saya tinggal di sana, saya tidak bisa menutup pintu kamar mandi, itu merepotkan. Hal baiknya adalah hotel ini sebenarnya sangat baru dan kolam renang di atapnya bagus. Lokasi hotelnya juga bagus.

Sangat hemat biaya, sangat dekat dengan tempat wisata

Sikap resepsionisnya jelek sekali

Bersih dan higienis…

Booked 1x unit for 8nights for 6people capacity, as advertised. However, they came only 2x queen size beds which are only fit to 4people. I decided to book another 1x unit for another 2people, which was dedicated to my parents. They got different level, however they accepted my request for not too far away level - so we can visit them easily for foods delivery, etc. Nice colour theme choice of floor/wall, great interior design, love the stunning window views ! They also have gorgeous sky pool with sky jacuzzi too. However, they didn’t provide daily cleaning, only accepting 1x once clean towels/mat request, found dirty spoon + someone’s clothes at the bathroom when we arrived first time, also not sure if they changed the bedsheets or not (felt not fresh sheets & some stains on it). We booked them approx $700 AUD for 8nights & another unit $400 AUD for 5nights.

I’m happy with my stay as the location of the hotel is nearby the Twin Tower which is my main goal. The place is clean and tidy when we came. I like that it looks cosy and convenient as I just need a card. Cons: I stayed at 13flr which took us some time to go up and down via lift since there are 48 floors in the building. Pros: Nice amenities like the swimming pool. I like the other things provided like washing machine, blower, iron, microwave, water dispenser and water heater even though we didn’t use them. The view outside the window is the Star Residence. It is a pity that we cant see the Petronas but for the good deal price I will book again. Ps. The pictures were taken after we used the place so for documentation that we didn’t take anything.😅🫣😁🥰