LUXE Infinitum KLCC by WSD

Satu pengalaman yang menarik berada di sini dengan pemandangan dari kolam yang memaparkan klcc kl tower trx Dan pnb... Dari bilik pulak nampak istana budaya Bilik memang bersih Dan kemas Layanan amat baik Dan kelengkapan dari segi mesen basuh,hair dryer,air panas, semua lengkap cuma tak ada toiletries macam berus Gigi n ubat Gigi je...better prepair sebelum dtg ke sini... Overall best...cuma kalau nk mandi kolam wajib swimming attire..x leh pakai t-shirt n so on

Tempat teruk sebab baru dibuka. Service management yang sangat teruk. Cleaner Lepaskan guest masuk dengan card access sendiri, guest nak turun tak ada tiket and security bangla kata nak tolong tapi satu jam buat tak reti. Kitanya kejar masa. Cakap nak patahkan palang baru dia takut. Rupanya, bangla security tu ada access card juga tapi taknak bantu guest keluar. Satu jam lebih kena sidai untuk keluar sahaja. SANGAT TERUK. Bila roger owner katanya parking BUKAN URUSAN DIA. DIA CUMA PROVIDE STAY??? HUH. REALLLY BAD SERVICE. TAK ADA CARA NAK BANTU GUEST LANGSUNG. TAK ADA DIRECTION UNTUK MASUK KE PARKING LOT. TAK ADA DIRECTION UNTUK LALUAN KE BILIK. MACAM ANOTHER HOTEL I STAY DIA PROVIDE WITH VIDEO MANA LALUAN UNTUK MASUK SAMPAI KE BILIK. THIS IS THE BADDD SERVICE EVER. RUMAH TAK ADA PRIVACY. THE OTHER ROOM BESIDES SANGAT BISING DAN GANGGU ORANG TIDUR DENGAN BUNYIKAN LOCENG WAKTU PAGI. BUKA LAGU KUAT KUAT DAN BUKA PINTU BILIK. JADI NAMPAK SIAPA DI DALAM RUMAH TU DAN BISING SAMPAI DALAM BILIK KITA. SANGAT TERUKKKKK. JANGAN DUDUK DEKAT SINI!! Bad place because it just opened. Very bad service management. Cleaner Let the guest enter with their own access card, the guest wants to get off without a ticket and Bangla security says they want to help but it takes an hour to do it. We are chasing time. Talk about breaking the new bar and he's afraid. Apparently, the security bangla also has an access card but does not want to help the guest out. It took over an hour to get out. VERY BAD. When Roger the owner said parking was NOT HIS AFFAIR. HE JUST PROVIDED ACCOMMODATION??? HUH. REALLY BAD SERVICE. THERE IS NO WAY TO HELP THE GUEST DIRECTLY. THERE IS NO DIRECTION TO ENTER THE PARKING LOT. THERE IS NO DIRECTION FOR THE WAY TO THE ROOM. LIKE ANOTHER HOTEL I STAY, IT PROVIDES WITH VIDEO WHICH WAY TO ENTER THE ROOM. THIS IS THE WORST SERVICE EVER. THE HOUSE HAS NO PRIVACY. THE OTHER ROOM BESIDES IS VERY NOISY AND DISTURBS PEOPLE SLEEPING WITH THE SOUND OF THE BELL IN OUR ROOM AT THE MORNING FOR 2 TIMES. TURN ON THE SONG LOUD AND OPEN THE DOOR OF THE ROOM. SO YOU CAN SEE WHO'S IN THE HOUSE AND THE NOISE IS IN OUR ROOM. VERY WORSE. DO NOT STAY NEAR HERE!!