Stradonia Serviced Apartments

What amazing apartments We were greeted by Zuzanne who was very friendly and professional We were let down by a tour that we had booked in UK. Zuzanne helped to rebook with another tour operator which took the stress away from us The apartments are so well equipped Everything you need for your visit It is in a great location, even a local guide who picked us up for an excursion was very impressed with the location of the hotel Thoroughly enjoyed my stay and will definitely be back

Stayed here for 3 nights and can happily say this is one of the best hotels I've stayed in. Had good communication from them before staying checking if I needed breakfast and also providing some recommendations for trips and to see if I needed transport arranging. I was also offered an upgrade to a castle/garden view for a very reasonable fee. Welcomed by a nice guy on reception who informed us of the facilities available and gave us a map explaining where we were in relation to the square and Jewish quarter. I did speak to another receptionist who was also really helpful and friendly. Room very clean and had a great view of the castle. Bed was comfortable and was easy to set the temperature. Nespresso machine was a nice touch but also a variety of different teas were provided. Nice lounge downstairs with books and blurays, plus water and coffee machine. Hotel is ideally located close to the square and the Jewish quarter. Only small complaint was I couldn't get the TV box to work and the captive portal for the WiFi wouldn't allow our phones to connect but this wasn't an issue for us. Overall can see why this is the top hotel in Krakow and will be staying here again when I return to Krakow.

Really spacious clean and comfortable apartment centrally located. Fabulous customer service from Zuzanna at the reception desk. Went over and above. Thank you! Lovely breakfasts delivered to our door and a comfortable lounge to wait until collected for the journey back to the airport. Great city, cheap to eat out and nice friendly people.

Stradonia Serviced Apartments are luxurious and large apartments; in that we had a 1 bedroom apartment with sofa bed, yet 2 bathrooms. Perfect for us. Being at the gates of the old town means we can be away from the tourish crowds too, enabling easier access to other sites and activities. I would highly recommend the apartments.

These are beautiful apartments - the furnishings and fittings are first class. Beds are very comfy. It is a very quiet place to sleep! The reception staff go out of their way to help you. The lounge is an excellent part of the service as we were able to use it on our last day while waiting for our taxi. Luggage can also be stored by them. It is in a good location just off the Old Town near Wawel Castle and with several cafes, shops ( especially the pottery one and little grocery ones ) and restaurants ( the Gate of India right next door) nearby. My two things that prevent me giving a 5 star is the size and number of the towels you are given. I know I could have probably asked for more but shouldn't have to do that. Bath towels just not big enough. My other thing is that the photos showing the fires cinched the booking for me but these fires can only be lit by staff. Now who wants to be calling the reception all the time. This was disappointing.

What a great find. These apartments are well appointed to get about with a few little cafes nearby for breakfast or brunch. They are very clean and offer all you would need. The reception staff were always on hand to help with booking tours or just advice.