Belle Epoque Residence

The Belle Epoque is one of the best apartments I’ve stayed in. Lovely modern furniture and spacious. Stayed a week 3 of us in the superior room and there was plenty of space. Everything was there on hand and there is even a washing machine and a tumble dryer to use. Very clean and the staff were really helpful Thank you

What a beautiful place, the apartment we stayed in was self catering we had three rooms one was a studio without balcony, studio apartment with balcony and family apartment with two floors but every apartment was spotless and so comfy and had everything you needed and if it hadn't reception was more than happy to help, there's a shop next door for snacks drink or anything else you need, there is no bar or restaurant in the hotel but your just a ten minute walk away from the square which not only is stunning, has beautiful architecture but so many bars shops and eateries, the locals are very friendly and more than willing to help if you need directions, it's a must place to go.

The location is within a 10-15 minutes walk into the oldest medieval square in Europe. The Christmas market is illuminated very well with numerous hot food, hot beverages and craft/souvenir stalls and horse drawn carriage rides. The Tatra mountains is a winter wonderland at Christmas worth staying at, than the reduced day trip time due to 2 hours journey from Krakow and the same for the return. The Castle is only partially open over Christmas, with a fire breathing dragon to interest children. On our stay at the Hotel it was continuously warm, spacious, clean and the staff responded quickly to requests on our pre holiday questions and by a written request at night (as the desk is manned by day only). The staff were friendly and helpful with good guidance, especially as a Christmas short holiday meant expected museum tours were closed and also at short notice notification cancelling our tour to Auschwitz, their decision on closing was quite last minute. Obviously we can not comment on the air conditioning. It was quiet within the hotel during our stay. They provided cleaning kitchen materials. We did not use the TV as a previous review stated that English speaking channels were not available. Also, the electric ovens own operation instruction are in Polish. We had a nice nature Christmas wreath on arrival on the dining table and a small complimentary selection of satchets of tea and coffee (no sugar though) on arrival. Outside the hotel is a small supermarket chain, that was open over Christmas and displayed the changes of seasonal opening times. You can purchase many products as the locals use it daily and also flavoured local, speciality vodka to try. The room could accommodate a wheelchair user, but the only way in the building and to our floor was via stairs. Our room overlooked a courtyard to an adjacent property. We enjoyed our short stay, but our party of 4 required 2 adults to sleep on a hard, low level sofa bed, this was most uncomfortable (as also mentioned in another review) and is only really suitable for children. The hotel and Krakow even in cold winter months are worth visiting for a different atmosphere to share the local population's own Christmas celebrations (being always in Europe 24th on Christmas Eve) but be mindful of seasonal closures should you want to experience all other things in full, then it's best to avoid this time or visit in the summer months to see the Tatra mountains without snow. A lovely, memorable time in the Hotel and Krakow.

We had a 2 floor place, without window on main floor, only sky velux on the top room. Avoid if you are claustrophobic...The velux ,top of the bed is front of the out side air-system which is it very noisy. Staff useless (when somebody is there....). TV out of service 4 days, even after I asked to be fix. The sofa, considered to be used as a bed, is just a sofa. You can unfold it , but there is no sommier, only good for very light person, not for normal adult. Kitchen is okay if you don't cook. ( 1 cooking pot and 1 pan). Mini mini store around the corner, (some drinks and few snacks). Expensive for what it is. Double check before choosing this place. Not what you can call "luxury", just normal.

We stayed in Apartment 31 on the 3rd floor. A really lovely traditional building in beautiful condition. The apartment was really well equipped, we had a double ended huge bath which was lovely. The room was really nice and warm, lovely to come back into after a day out in the cold temperatures. There is a little convenience shop right next to the apartment which has most of the things you might need. We loved the stay, and would definitely stay here again.

Close to the Old Town, shop below, great location for everywhere nearby. Room VERY clean and spacious. A lot of knocking (thinking pipe work in the morning) from above, which was annoying as it woke us all up. Otherwise great stay. Would consider staying again due to location.