Ulasan Aonang Hill Krabi

This review relates to the Massage Service at Aonang Hill resort. We checked in on Jan 29th and on 31st we decided we would like to get a massage. Seeing there was one onsite with a service list in the rooms we felt this would be a better option than the many on the road and beach that we had passed. We paid at the reception desk (1100 THB for both) and after the massage team had arrived from wherever we were invited into the room opposite reception. We laid face down in separate beds with curtains in between. My wife had a senior lady and I a young man. Immediately after my wife had removed her sandals the lady started explaining she needed a foot scrub in her non-existent English. After much cajoling my wife said ‘OK’ just to appease her. I received no such cajoling. To cut a long story short…. We both were given a ‘treatment’ on our feet that is designed to remove hard skin from the heel area only. Mine was applied all over my feet and left for over 20 minutes. I noticed some tenderness to my big toe and my feet felt really ‘zingy’ on the arches after a while - which is where this product should not have been applied. Consequence is that I suffered chemical burns to both feet and struggled to walk out. Staff at reception were interested and took pictures that they sent to their ‘manager’. The day after we decided that it was too risky not to have them looked at by a doctor and so we got taken to a medical walk in centre and had various treatments applied and medication given to us. This cost over 6000 THB (£150). Check up is tomorrow. Reception have continued to be interested but this is well above their pay grade. There is no accident book to fill in nor do they have first aid supplies on site. The elusive ‘manager’ has yet to appear and emails to their desk have not been answered. They know about the medical fee. Thus my advice to all travellers to Aonang Hill resort is to avoid the Massage Service like the plague if you don’t want to encounter poor service, and a management organisation who clearly don’t care about the welfare of their customers.