Booked Kerala holiday and stayed here in this resort for 2 days, Indeed, Road to resort is very narrow, Surrounding is quite, Staff is friendly, Exterior is good, Interior is very average, MMT showed 4 star resort, But we feel like 3 star. Basic Toiletries provided(You have to ask reception to provide toilet paper, It was not included). Tv brightness was way more dark. Pool timings are 7AM - 7PM. I would rate my restaurant poor as Food was average, Restaurant staff was not fluent in English or Hindi. Breakfast starts at 8 AM(8.15AM TBO). Every other resort’s (in whole Kerala) breakfast starts at 7 AM. Even while booking, breakfast timings are 7 Am to 10 AM. We booked rooms with breakfast which cost around 300 per person, As we need to leave early morning, We asked for early access or already pack breakfast by 7.30 AM for next morning. Just half an hour early, Restaurant staff denied and told us, They can provide breads and fruits only. I asked as I booked room with extra breakfast cost and I need to leave early, Just adjust breakfast cost with our other restaurant bill, But they denied that as well. This triggers us a lot but as we were on vacation, Next morning, We let it go as we didn’t wanted to spoil our mood and ended up with breads. I asked to pack extra breads but no Luck… Experience with Restaurant is Very very very Poor. I suggest book room only here and take breakfast onsite or have your breakfast somewhere else.
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