Penginapan Shangri-La di Kota Kinabalu

Properti ini cukup kuno karena sudah ada selama bertahun-tahun. Kami memesan kamar di sayap taman. Kurang suka dengan desain kamar mandi tanpa area shower terpisah dari bathtub. Meskipun terdapat berbagai macam aktivitas di sekitar, semuanya dikenakan biaya dan sangat mahal. Kami mencoba memesan lapangan tenis, mereka hanya menyediakan raket tetapi disuruh membeli bola sendiri seharga RM56 per tabung. Sarapannya baik-baik saja. Satu-satunya bagian yang menyenangkan tentang properti ini adalah pemandangan matahari terbenam yang menakjubkan dan pantai berpasir halus.

Our recent stay at Shangri-La Tanjung Aru was truly magical. We were visiting to celebrate two very special milestones: our 5th wedding anniversary and our youngest daughter’s 1st birthday. Before our arrival, I reached out to the resort to share our situation, hoping for a smooth stay with two young children. Ezmareena Ismail (Nurish) responded promptly, ensuring that the resort was well aware of our needs. Upon check-in, a gentleman named Jordan (if I recall correctly) went above and beyond by upgrading our room to better accommodate the extra bed we requested for the kids. The surprises didn't stop there. When we entered the room, we were deeply moved to find a thoughtful letter and beautiful flowers prepared by the staff to celebrate our anniversary. It was a heartwarming gesture that made us feel truly valued. Throughout our stay, Melania kept in constant touch via text messages to ensure we had everything we needed and were comfortable. Thanks to the incredible staff and their genuine hospitality, our family had a blissful and memorable holiday. I cannot recommend Shangri-La Tanjung Aru enough for anyone looking for an exceptional experience. We are so grateful for the wonderful memories!