Hotel O New Sabah

Good location, near to kfc, restaurants and pasar filipin. Only dont have lift. Overall was okay with this price.

I already make booking 2 weeks from my trips, for RM120 from 17 - 19, when I checkback my flight will landing on 18/3 am. So I tried call to ask can i just book only 1 night and make early checking. The Staff said Yes, and just cancel booking then just make new booking from 18-19 only, okay. So I proceed as per advised. on 17 night, I called again to makesure i can do early checkin? Same the staff keep repeating Yes. Can do that. And when I arrived there bcs of delay and I was there around 3.30am and the door locked. I keep calling and thank God. Got female staff open the door and allowed us to checkin but need to pay RM90 per night, 😪😪😪. I told before this I already call confirm, she keep saying myb the new staff telling me like that..No choice I had to paid. Trrow morning, when I go out, the female staff called and give me back RM10, she said I just take only RM80. I dont know what was happened but very ridiculous. I know the hotel procedure that why I called to reconfirm. If cant make it just tell me cant make it. Its okay but no need to tell me Yes can but end up cant do! Everthg okay, nice location nearest to all places

The Receptionist guy was not professional and unfriendly upon checkin..need improve your services. However, the location very strategic nearby to convinience store, and main city.

Hotel is really good - clean, staff is nice and helpful. AC in the room works well and bed is comfortable. Place is in the city center but in a bit dirty street.