K Seaview Suites at the Shore, Kota Kinabalu

Terrible experience at this suite. 1. Late checkin and checkout : it can be happened to you as well. I also didn't believe it could be happened to me.. contacted with room master before arriving, and they said let them know when we once arrived. So I send the message that I'm arrived at 3:35, but I met the person who got the key at 4:35 and the housekeeping was leaving when we came in the room. Check out also same as checkin, waited over 20 min to checkout after request. 2. Cleaning : living room floor was slippery and toilet floor has very poor drain system, all of the floor was wet whenever we got the shower. 3. ★★towel issue : I let them know we're 3 person but they gave us 4 bath towels only. So I requested more towels because we stay there *2nights* but they turned my request down to provide more towels. I think it doesn't really make sense. 4. Bad odor : I never open the windows but it must be came from the sink. 5.deposit issue : hotel description said 200 RM but they requested 300 RM even *no credit accepted* There's too many things that I don't recommend this room.. please re-consider before choosing this room if you guys have a short term vacation and don't wanna wasting your time. It's really cheap but I would rather the *real hotel* that having the front desk.

First family trip to Kota Kinabalu, Malaysia. I'm satisfied with both the location and the facilities. There's a swimming pool. I had a great time with my family. If I go to Kota Kinabalu again, I will stay at this accommodation.

no bottle/filtered water in thr room. dirty floor

Good,

酒店環境還可以，但因為服務太差了給這個評分。我們當天是八點多到的酒店，已經很晚了，而且坐那麼長時間飛機真的很累，衹想趕緊入住，但是怎麼聯繫房東都聯繫不上，還是大廳一個當地小哥看我們待太久了幫我們打電話才聯繫上。由於知道是無前台酒店，提前一天我已經郵件聯繫房東並取得了微信，但是微信上詢問辦理入住事宜卻一直不回消息。入住當天那麼晚，我們兩個女生在國外誰都聯繫不上真的很不安全。在大廳坐了很久才給發房間密碼。收取按金後説好在退房當天晚六點退按金，可是過了兩天房東一直不回消息，電話、網絡電話、微信都不回消息。最荒謬的是連攜程的客服都聯繫不上這個房東。這樣的酒店我不明白攜程為什麼會合作，一點安全保障都沒有。客服説酒店衹給了一個電話並且打不通。那這樣的酒店難道在審核上攜程的時候不給予篩選和驗證嗎？聯繫都聯繫不上，一點安全和服務都沒有。説實話這個價錢不如住個別的同等價格的酒店服務會好很多，趁早整改吧！

房間乾淨，性價比非常高，海景房能看到海