Hotel Flowers Inn

I had booked a stay at Flowers Inn Hotel in Kota for my daughter’s admission to an entrance coaching institute. Being from Kerala, I wasn’t very familiar with Kota, Rajasthan. While searching for accommodations near the admission office, Google Maps showed this hotel as highly rated, so I decided to book through their website, managed by StayFlexi. Unfortunately, the problems began as soon as we arrived. We flew into Jaipur and took a train to Kota, arriving early at 6 AM. After taking a cab to the hotel, the receptionist informed us that check-out was at 9 AM—just a few hours after check-in—due to their policy of check-in at 12 PM and check-out at 9 AM the following day. I had made the booking starting from 12 PM the previous day but wasn’t aware of this unusual policy. Additionally, during booking, I forgot to add my daughter as a guest because I assumed the largest room would accommodate at least two people. However, the staff demanded an extra ₹500 for her stay for just three hours. Their attitude was dismissive, showing little regard for customer satisfaction. It felt like they were running a well-organized booking scam. I even noticed other guests waiting helplessly in the lobby due to similar issues. I strongly advise against falling into such traps. Always book through reliable platforms and don’t trust reviews blindly—they can be manipulated