Essebes
14 September 2024
We just returned from 10 days at Pelagos Suites Hotel & Spa. We were very sorry to have to go home, could have easily stayed 21 more days! We’d like to review the hotel, because when we were looking into hotels to pick, and eventually picking this one, we loved all the information we could find, and we hope this helps others too. Our review is based on our stay in the first 2 weeks of September, booked in room 1103, a Superior Villa with private pool (for 2/3 people). First of all, we’d like to thank the Guest Relations Team. We were there for our honeymoon and we found a lovely card and cake in the refrigerator. Very thoughtful and much appreciated. Additionally, arriving around 11 pm at night, we also appreciated the provided sandwiches, fruit and snacks in our room. The service provided by the Guest Relations Team is wonderful! The reception desk is equally attentive and helpful. The first night, after arriving, we went for a drink at the pool bar, which is open until 1 am. Very convenient. Very friendly staff. In the morning, on our way to the main restaurant for breakfast we first noticed the cleanliness of the resort. The smell of the soap used to wash and scrub the walkways and pavements was really nice. The green and gardens are so incredibly well maintained and also clean. We loved walking around and exploring. The building and public areas to sit and relax, everything breathes luxury and cleanliness. Our compliments! We were welcomed daily by Kalliope outside the restaurant and by Fanis inside the restaurant. These 2 staff members made our entire vacation very pleasant. Kalliope is always smiling and very helpful and Fanis is service oriented, level 100, and made sure we never had to ask for our drinks. He saw us coming placed our juice and coffee for breakfast and sodas during dinner time. We cannot stress enough that these people are really the stars of the restaurant. We very much enjoyed all the breakfast, lunch and dinner we had. So much to choose from and well prepared. Different dinner themes every night and it was so good, no complaints there. Regarding the dress code: we were well prepared and dressed up daily. We soon saw that really every man in the restaurant wore shorts to the dinner and that the dress code (long trousers) was not really looked after. Which was quite nice, because it was extremely hot and nice looking shorts were more comfortable. So, I wouldn’t worry about the dress code, just like nice and pay a little attention, men can wear shorts/chino. No worries. We loved our daily walks to the snackbar for our ice creams, crepes, fruit and hot dogs. Also a very friendly lady, making sure you received you snacks fast. The different bars on the resort are well accessible and there is always somewhere to sit. We loved the pool bar and also the adults only area pool bar. There is a convenient shop on site where you can get your souvenirs, water toys, snacks, etc. There is also a mini market right besi
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