Grecotel LUXME Kos

We stayed here from the 14th of may till the 21st of may the hotel staff from reception to restaurant and bar staff were all fantastic.Nothing was to much trouble all lovely very friendly and happy in their jobs.Also a big mention to the entertainment team especially zakaria

We received an excellent, attentive welcome on arrival. The staff at this hotel are mostly friendly & helpful. The hotel grounds & pools were lovely. The room & bathroom were clean but are dated & in need of refurbishment. We used 3 of the ala carte restaurants. They were all good with excellent service. We found the hot food in the buffet restaurant to be either Luke warm or cold. This did improve slightly towards the end of our stay as we know complaints had been made. The food in the snack bar was much the same & generally repetitive. There were a number of occasions when the bars ran out of the drinks we liked & a couple of times when ordering from the waiting staff wrong drinks were served. Having stayed in a 5 star hotel in Rhodes last year, which was less expensive & far superior in comparison, we struggled to understand a 5 star rating for this hotel. Overall we were disappointed as this hotel, considering it's rating & price point, fell a long way short of expectations.

What a fabulous holiday. Grecotels are our first choice when booking a holiday to Greece, this year we choose Kos and was not disappointed. Upon arrival we were greeted with a choice of refreshing drinks and then taken to our room which to our surprise and delight was an upgrade!! The most beautiful 2 bedroom suit with a large private pool!! The choice of restaurants is super and the quality of food is fabulous. The service throughout the hotel is first class. One evening we headed into Kos town for dinner. Guest relations made a few recommendations and arranged the taxi, the restaurant was superb!!! We like to try different locations but would most definitely be returning back to the Kos Imperial!

We nervously booked this hotel with the All Incl LUXME package, we normally go B&B or self catering as we enjoy eating out and trying local food but with the variety of A La Cartés and with the intention of trying to relax, we embraced it. I personally feel Greek resorts are rated a star above what they might be in the likes of Spain. Kos Imperial offers a lot; plenty of pools, shingley beach front, and initially a very shiny appearance. Being a little critical, the rooms are a little dated, for a luxury hotel, they didn't seem to offer any quiet spaces (pools) for couples despite there being 4 outdoors. We witnessed other coupled guests on numerous occasions speaking with hotel staff and management complaining about this. Also a 'wine library' is a metaphor, however they do have a great selection, when we asked about this, they provided a wine tasting for us (this was actually very cute), Maria did a great job - very knowledgeable. Asked to use an Iron and was told there was only 1 in the hotel between who knows how many guests, not what you'd expect of a 5 star? LOCATION: The hotel is reasonably well located 45 mins from the airport (more like 1.5 hours on bus transfer), there is very little immediately outside the hotel however bustops right outside which for €2pp get you to Kos town in 15 mins. There's also a car rental company working in the hotel (Kosmos). We hired a car for a day, arguably a little more expensive (€144 mini convertible auto p/d) than some others. However, no hidden extra insurance costs and very convenient. We spent a full day out exploring Kos, down to Kafalos beach for a few hours with other stops enroute, before heading to Zia for sunset and dinner (Oromedion). Zia is approx 35mins from the hotel so felt comfortable offsetting taxi costs in place for the hire car. SPA: We booked a couples treatment at the hotel Spa Elixir, 'Passion Ritual', on offer at €160 p/couple. It was very nice and relaxing however we found it unusual for a hotel to have spa facilities at extra cost of €15pp to use the sauna etc, even after booking a treatment and or going for their best LUXME All.Incl package. FOOD: standard has been pretty impressive, big portions from the A la cartes and plenty available at the buffets (although only had breakfast and lunch, not dinner). Could be more on offer in the A La Cartés, Finisia had 2 set menus (we asked them to pair the wine) I'd give the meal a 7/10 but wouldn't have paid the €90 price attached p/p. Side note, it was nice to be able to get ourselves a crepe or ice-cream by the pool during the day and lovely little chocolate counter in the evenings by the reception area. STAFF: Generally really helpful and polite and many flicked seamlessly between Greek, English, French and German. Overall, the hotel and holiday gave us what we wanted; a week in the sun to relax. Not sure I'd recommend it to couples who would rather an adults only vibe (considering it was family busy even out of season) 7 out of

Wow what can I say this hotel is fantastic. The Grounds, the restaurants, the pool areas are all spotless. The staff, from the groundsmen, cleaners, waiters, waitress, to reception staff was all so friendly and they can't do enough for you. If you are looking for a lively place, then i would say this hotel is not for you, but if its rest & relaxation you are after then do not hesitate and book. We went in sep so there was no sunbed wars and getting up at silly o clock to reserve one, but i imagine it will be like that in busier months. The food is outstanding, a good variety of different cuisines. Kos town is a 10 minute bus ride away.

Amazing hotel and Kudos to all the staff! We arrived at 10 mins to 1am, and as the late snack was finishing in 10 mins, the night receptionist made sure we went straight to eat something before checking in (we were starving, so thank you so much!!!). The food in the main restaurant (buffet) is quite good (I normally do not expect nice food from a buffet, but the food was good and the also the quality and quantity of food was bang on!). The 1930’s bar has an amazing view and the staff is very friendly, so we went there every night as the atmosphere was really relaxing. We also tried the Fenicia Restaurant, the fine dining restaurant. The staff is good, the place is nice but I felt that this time the food was not up to the expectations (we had the €100 lobster menu). Everything was good but not as good as it could have been. Also, I am Italian and I didn’t find the Linguine Lobster nice (sauce was not great, linguine way overcooked and no salt), but I understand that they will have to adapt to a more international clientele so by all means the linguine might be very good for other people. The housekeeper made a nice towel elephant with my husband’s glasses - we have found this hilarious! The last day we asked for a late check out as our pick up was at 8 in the evening, and they have found us another room for us to stay until 6pm by paying only a little extras. This gesture was really appreciated!!! So a great experience, I would definitely go back again. Thank you so much for all the staff at the Grecotel Imperial!