Hotel Emirates

The hotel is located in the area where all the attractions are within walking distance. The problem is that the conditions all of the attractions in the city are, in my opinion, not maintained properly at all. Other than that, the hotel staff are very polite and understanding. Although I have arrived very early, like 4 am. in the morning, the front desk opened the door and allowed me to stay in the lobby till dawn. I am very grateful for that.

Amazing staff and very helpful. I have been visiting and staying in emirates for almost 25 years now

The hospital is very good and the breakfast food is very good. The location & cleaning is good thank you hotel emirates.

The quality of food and the welcoming behavior of the staff stand out as highlights, creating a positive experience overall. However, enhancing the level of cleanliness could further elevate the environment and provide a more comfortable setting for guests. A focus on maintaining higher cleanliness standards would complement the great food and friendly service, making the experience truly outstanding.

I had stayed at this hotel for a day on 21st October 2024. I had forgotten my pair of Coach shoes of worth 16,500/- at the hotel. When I called at hotel and asked for the same, they told me that they had found my shoes and they never felt important to inform me or contact me for the same but instead they threw it off without any consent. Their GM then had called me for settlement and when I shared the actual price of the shoes by sending them the picture of shoe box with price mentioned, he wanted me to compromise on the same saying I had worn them for a year now. Then he still had committed to reimburse me the amount of 15000/- but not immediately. I asked him for the written commitment on whatsapp, he had sent me from his personal number instead of official emirates hotel number. As per his commitment, he should be reimbursing the amount within 6th November and when I told him that I am travelling at that time he just asked me to give some other contact person number which I did not want. It is Emirates internal issues and I do not want to be a part of their internal settlements. I had requested them to make the settlements by 4th nov and send me the written note of the same from their official WhatsApp number, I haven’t received yet. I am not really sure of their reimbursement and commitments made. Will update here if the hotel actually stick on to their words and if they take care of the same. Humble request to all the guests wanting to book their stay in Emirates hotel, please take care of your belongings and have a check on them as you may never know when they will be thrown without your consent. Also according to their GM if you lose anything expensive like gold they will keep that in their deposit for clients to claim but if it’s something like shoes or anyother kind of materialistic valuables, they dont find it important to inform the guests about the same and just throw it off and while claiming for the same they will expect you to compromise on its value and adjust with their settlements and according to their timelines no matter if you belong to that particular city or not. So, please think twice before booking your stay here. Please do not stay here if you carry anything valuable or expensive stuffs with you and even if you stay please be extra careful.

The location was near to the us consulate at which i had an appointment and it’s in primary location near to most common localities and visiting places in kolkata. Loved the food and room services. The staff were very welcoming and helping in nature. Thanks hotel emirates