Bans! Been in and out this place throughout the years since 2015 and kept coming back wether I dive or just having a chill trip in koh tao. Bans, was by far MY FAV for many reasons. Location is great, big resorts, i am in love with pool with cafe (behind the lake) and their outdoor shower + amenities! I enjoy my morning dips, my painting session, my coffee and books afternoon. Just this time round, it was just a tad different feelings and experience. Mostly are still great but theres confusion of the room booked and the actual room itself (i reckon website needs to be updated and clearer details) and a minor incident where I have to pay additional 1 night just because the reception didn’t remember that Ive paid which partly my fault for not asking receipt and or prove of payment. Also, Bans used to be having such a great team member in service but ive came across some that’s quite cold and impatient unfortunately this time round unfortunately. sad 😢 and last thing my room floor were sandy meaning the room cleaning isnt that immaculate. Hopefully, next time I go back “home” this feeling was just such indifference and bans will still be me fav.
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