Intercontinental Hotel & Resorts Hotels in Koh Samui

The hotel has excellent service particularly in reception where they will do their best to make your stay as comfortable as possible. The restaurant although is lacking in quality other than the breathtaking view of the island it doesn’t have food to compliment it. My girlfriend got really sick after eating the tom yum goong shrimp where she was bedridden and had to puke multiple times. The breakfast buffet also does not offer much for a 5 star resort and is very basic. Overall this is a great stay if you are a couple, the highlights of the mantra samui is the breathtaking view and the infinity pool and gym also the rooms which are spacious and clean. The lowlights are the restaurant and the location which makes it hard to get out of the resort unless you have a rental car.

I recommend this hotel! Their service is good. I have made a request to put happy birthday banner in our room coz its a surprise for my husband and they made it happen. Thank you 🙏🏻  Somethings for improvement: The internet connection in the room is intermittent. I think the kettle and sofa need replacement/ new upholstery already.  And maybe a bigger tv. Coz the room is big but the tv is tiny. Maybe better options for the breakfast buffet.  But our overall stay with Sarann was great. And yes, I will book it again if we return to Samui.

Didn’t realise this was a party hostel when I booked. But it was a fantastic stay. Big room and showers were lovely and hot. Staff were great and lovely location right by the beach. Found plenty of quiet spaces to chill. Great location and would stay here again

+ Lovely location, not far from the main part of the city by motorbike. The beach outside the hotel is very shallow and clean! great for a morning swim. Other hotels can be found along the beach in the same area..just saying. BUT, here is the huge let down with this hotel. - Blood stains were found on the bed sheets on the first night, so had to request a change of sheets immediately. A couple of days later, my ENTIRE back and shoulders was covered with BED BUG bites. I had to see a dermatologist immediatelt because I was afraid, and they confirmed it was due to bed bugs at the hotel. After 5 days, the spots on my back and arms are still not recovered, truly disgusting experience. My arms arent as bad as my back! Also, just before checking out of hotel on my way to the airport at 7am, the hotel accused me of not paying 4000THB for a trip I apparently didnt pay, which was a complete lie and now I wonder how many people have fallen for this scam. I paid all trips with credit card on the first hour of checking in at the hotel, all proof of payments are on my bank statement. The security guard would not let my taxi leave the hotel and called the police. I ended up leaving, because I had proof of payment on my bank statement. The hotel were proven wrong, but did not apologise to me for all the accusations. Would I book at casa de mar again? If it wasnt for the last few days, I would...but after this experience...**** that😄 book another hotel along the beach, cheaper prices, same experience.

The breakfast room goes to waste. It should be the main restaurant at night with music. The Barge Restaurant is probably better in warm weather but a bit of an issue to get to. Otherwise a great resort and I fully recommend it to anyone who does not want to stay in the built up Chaweng Beach area.

Advantages: ~perfect loxation in a shopping mall, great choice of restaurants and shopping ~clean Disadvantages: ~small room ~people constantly walking and talking in the corridor ~there's no breakfast, they just give you cuopons for coffee

Fantastic pool and location was great with access to many restaurants. Hotel right on the beach is always a plus. Only issue we had was the air conditioning with it often leaking and making our clothes etc damp. There was also a smell of smoke that came through this in the evenings and with a baby this was not ideal. Apart from that the staff were fantastic and helped with every query.

Recently stayed at Centara for our honeymoon and it was indeed the best hotel we stayed in Koh Samui. Was greeted by Mr Neil and his staff during our check in. We had a really comfortable stay and staff were always ready to assist with any request. Love the idea of “surprise of the day” button in the room, where they deliver different types of chocolate each day. One of the highlights of my stay was the food. We went to salt society restaurant for two consecutive nights as they serve high quality food with big portions. It was also refreshing to try out so many salt flavors for our meal. Overall, my stay at Centara was nothing short of exceptional with their great hospitality. Highly recommend this hotel!

We really enjoyed the Meliá Resort. The service is high and nothing is too much. The resort and rooms are clean. Very extensive breakfast buffet, which is constantly replenished. It is located in a pleasant street, with some restaurants & massage salons. You can reach Chaweng and Fisherman Village in 10 minutes by taxi! Plenty of taxis in the street at the Melia resort! Only downside; Many guests lay down towels at the pool & beach. Fortunately, the staff keeps a close eye on this. Melia resort should purchase more beach beds & umbrellas. Employee Baw in particular is a really great host at the pool & beach! He makes sure you don't miss anything!