Al's Resort

We had a very bad experience at this hotel, the room that was given to us is not the room that we booked! We came 2 hours early prior to our check in time, they told us that our room was upgraded!! Showed us the breakfast coupon with the room number on it! Take note we haven’t check in yet!? they ask us to wait as the room not ready yet, when we get back they told us that the room wasn’t available so they move us at the cheapest room for what i know i argued with katty from front desk who is unprofessional to handle guest needs! She told me why i can booked 4 nights at trip.com but they only had 1 night available! I ask for manager in charge she told me not around???? we wanted to move to another hotel and cancel everything but told us it will takes about a month to reimburse the money and not sure if we get 100% money back so we decided to stay instead, Gigi gave us meal voucher as compensation but this is not about giving free to guest! Its about the satisfactory of the guest stay! Staff are not attentive, i will NOT recommend the breakfast buffet! there are lots of restaurants nearby that you can get a better service, and great tasty foods… they don’t change the bedsheets before i left the room put the bedsheets on the floor as indication i even called front desk when we get back in the afternoon i saw the same bedsheets they put on the bed… this is ridiculous! i had skin rashes i thought it was because of the sun but not! Behind our room is the staff ground they are loud!! If you are a big size or tall person you cannot seat in the toilet bowl…🤦🏼♀️

Excellent location, quiet rooms with comfortable bed and good aircon. When the sea is calm, it is so relaxing on the beach. Bean bags great for day & evening chilling. Excellent staff. Pizza fab day or night. Happy hour G&T was a welcome offering. Varied music around the pool gave a good happy vibe without being over the top. Loved you could walk into the sea on soft sand. Mall/ bars/restaurants on doorstep.. short walk outside Resort entrance. Close to airport so some air noise when flights arrive/depart. Did not notice after 1st day. Tip. Mozi plug-in is a must in all of Asia. Friendly beach vendors. All ages hotel.

The hotel is at the beach, nice villas, beautiful environment. The beach is like 10 m away, it is not private though. In the evenings there's a Dj, so you can chill by the pool or sip your cockltail at the bar, looking at the sea. All was perfect during my stay, except breakfasts.

Was okay clean but room was a bit outdated. The shower doesn't drain fast enough so the whole bathroom was wet. They upgraded me to the beachfront room for free which was very nice of them, however since it was right on the beach there was no privacy if the window blinds were open and there was loud music coming from the bar until late at night. Overall okay stay, the staff was amazing, but maybe stay away from the beachfront if you want something quieter.

Great beachfront resort would definitely go back! Dj by the pool great. Lovely variety of rooms available for all budgets. Starting to renovate and make improvements. Pool area good and beanbags on the beach very relaxing will be back!

Room was nice. Pool was nice although not many sunbeds. Restaurant really has nice food. Seemed to have been recently taken over as work was being done by the pool and beach area.