Ulasan Anantara Lawana Koh Samui Resort

Tanggapan dari Properti: Dear Graeme,Thank you for your fantastic review! We are thrilled to hear you enjoyed your 10-night stay with us — from the room and service to the wine tasting experience with Emma.It is always a pleasure to know our guests leave with such fond memories, and we truly appreciate your sense of humor! We will be sure to raise a glass with Emma in your honor.We look forward to welcoming you back next year for more relaxation, indulgence, and of course… more wine!Warm regards,Frederic KoldeGeneral Manager

Tanggapan dari Properti: Dear Miyuki118,Thank you for taking the time to share your recent experience at Anantara Lawana Koh Samui Resort. We are truly delighted to read that you enjoyed your stay in our Anantara Pool Suite featuring elements thoughtfully designed to enhance your sense of privacy and relaxation.It is wonderful to hear that our breakfast offering met your expectations, with the flexibility of both buffet and à la carte options adding to your satisfaction. We believe that mornings should begin with a touch of indulgence, and your comments affirm our efforts in this regard.Your feedback helps us continuously elevate the guest experience and ensure that every aspect of your visit reflects the beauty and tranquillity of our island setting.Once again, thank you for your kind review. We hope to welcome you back soon for another memorable escape by the sea.Warmest regards,Alexander M WillmannResort Manager

Tanggapan dari Properti: Thank you very much for your wonderful review and perfect scores across all aspects of your stay.We are especially grateful for your kind words about our team—it truly means a lot. Knowing that their warmth and helpfulness stood out to you is the highest compliment we could receive.We hope to have the pleasure of welcoming you back for another exceptional experience in the near future.Warm regards,Alexander M WillmannResort Manager

Tanggapan dari Properti: We are deeply sorry to learn that you feel that the resort did not match your expectations. Although the images seem to depict the resort's gym, we lack information regarding the specific timeframe of these pictures. While the gym floor undergoes routine cleaning multiple times daily, the observed wear and tear on the top of the towel counter is slated for replacement as part of our continuous resort maintenance efforts. It is crucial to emphasize that the resort is committed to strict adherence to all local regulations. While we genuinely value and respect your personal opinion, we must express our respectful disagreement with the assertions made in your statement. Thank you for bringing your concerns to our attention, and we remain dedicated to enhancing the overall experience for our valued guests.We are pleased to assume that, aside from the issues mentioned, the service provided by all team members met your expectations fully. This aligns with the positive feedback received in other recent reviews over the past 30 days, such as:-Super nice stay |-Great. Recommendation!! |-Beautiful resort! Really recommended |-Beautiful resort! Great care |-perfect stay |-Beautiful can’t wait to come back |-Paradise Found |-It is worth it every penny |-10/10 - very nice resort with an outstanding staff! |-Warm hospitality and energetic class |-Best hotel ever |-Amazing resort |While we continuously innovate and upgrade our resort and service offerings, we eagerly await the opportunity to welcome you back, ready to craft more personalized moments that will leave a lasting impression. With warm regards,Alexander M WillmannExecutive Assistant Manager

Tanggapan dari Properti: Dear Yujin,Thank you for taking the time to share your wonderful experience at Anantara Lawana Koh Samui Resort! We are thrilled to hear that your heart was left here and that your first time in Koh Samui was made to feel like heaven by our dedicated team.It warms our hearts to know that you had such an enjoyable and relaxing stay during your 5-night vacation. We take pride in offering a serene and enjoyable environment, where guests like yourself can unwind and have fun without needing to venture far from the resort.We are delighted that you found our breakfast offerings divine and varied each day. It is important to us that our guests have a delightful dining experience, and your positive feedback is greatly appreciated.Our pool, situated right in front of the beach, is indeed a beautiful spot to relax and enjoy the stunning surroundings. We are thrilled you had a chance to try the cocktails at our pool bar and the Singing Bird Lounge, and that they were an absolute delight for your taste buds.Furthermore, we are glad that you found our resort's location convenient, with easy access to the market and the vibrant "clubby" area, adding to the overall experience.Your compliments about our villas and the cleanliness provided by our housekeeping team are greatly appreciated as we strive to maintain high standards in every aspect of our resort to ensure our guests have a comfortable and memorable stay.We are honored that you would want to return to Anantara Lawana Koh Samui Resort in the future. Our team will be eagerly awaiting your next visit to provide you with another unforgettable experience.Thank you once again for your lovely review. We value your feedback and hope to welcome you back soon!Warmest regards,Alexander M WillmannExecutive Assistant Manager

Tanggapan dari Properti: Dear Guest,Thank you very much for your outstanding review. We are truly honoured by your kind words and thrilled to know you consider us the best hotel. It was a pleasure to have you stay with us, and we hope to welcome you back again soon to Anantara Lawana Koh Samui.Warm regards,Frederic KoldeGeneral Manager

Tanggapan dari Properti: Dear GermanTraveler,Thank you for taking the time to share your wonderful experience at Anantara Lawana Koh Samui Resort. We are thrilled to hear that you enjoyed your stay with us and that our rooms and villas provided you with comfort. We are delighted that you enjoyed the breakfast offered, as well as our large swimming pool located next to our private beach. We are committed to providing our guests with exceptional facilities and services, and we are glad to hear that you found them to be of a high standard.Please know that we are keen in providing an early check-in if possible, unfortunately on the day of your arrival we were running on high occupancy resulting your villa only being available at 2pm. Thank you once again for choosing to stay with us, and we hope to have the pleasure of welcoming you back in the near future.Best regards,Alexander M WillmannExecutive Assistant Manager

Tanggapan dari Properti: Dear Katrin,Thank you so much for taking the time to share your wonderful feedback about your recent stay at Anantara Lawana Koh Samui Resort. We are thrilled to hear that you had a fantastic experience and enjoyed the beautiful surroundings, the refreshing pool, and our attentive service.Your kind words truly mean a lot to us, and we are delighted that we were able to provide you with a memorable and enjoyable stay. Creating exceptional experiences for our guests is our top priority, and your positive comments reaffirm that we're on the right track.We hope to have the pleasure of welcoming you back to our resort in the future. Once again, thank you for choosing to stay with us and for sharing your lovely review.Warmest regards,Alexander M WillmannExecutive Assistant Manager

Tanggapan dari Properti: Dear Guest,Thank you very much for your kind words and for giving us a perfect rating. We are truly pleased to know that you enjoyed your stay at Anantara Lawana. It would be a pleasure to welcome you back to our little paradise in Koh Samui in the near future.Warm regards,Frederic KoldeGeneral Manager

Tanggapan dari Properti: Thank you for choosing Anantara Lawana Koh Samui Resort as your preferred destination and for sharing valuable insights to other travelers in this forum, especially highlighting our great location, breakfast as well as sea-view. It was a great pleasure serving you as your appreciation will surely motivate all of us to continuously deliver excellent quality of service consistently. Our team alongside with myself are already looking forward to your next visit!With warm regards,Alexander M Willmann,Executive Assistant Manager

Tanggapan dari Properti: Thank you very much for sharing your experience following your recent stay with us.We are truly delighted to read that your time at our resort left such a strong impression—from the authentic Thai atmosphere and thoughtful island-inspired touches to the beachfront breakfast and convenient location. Your kind mention of the lemonade service, the beachfront setting, and even the American coffee and rice noodles is deeply appreciated. It is always a pleasure to know our small details helped create memorable moments.We also thank you for recognizing the uniqueness of our property compared to other stays during your visit to Samui. Your comparison is both flattering and motivating for our team.Regarding the language note, we appreciate your feedback. While our team is always eager to assist with warm hospitality, we understand that stronger multilingual support—particularly in Mandarin—could enhance the experience further, and this is something we continue to work on.We hope to have the pleasure of welcoming you back again soon for another exceptional stay.Warm regards,Alexander M WillmannResort Manager

Tanggapan dari Properti: 尊敬的賓客，非常感謝您分享的寶貴評論，並提到了您入住期間的諸多亮點。我們很高興得知您喜歡別墅的泰式風格、私人泳池和户外客廳空間，以及舒適的房間體驗。很開心您還發現了我們的大樹酒吧——它確實是《白蓮花度假村》拍攝的取景地之一！我們期待在不久的將來再次歡迎您回到蘇梅島，開啟下一段美好假期。誠摯的問候，Frederic Kolde總經理

Tanggapan dari Properti: Dear Eva_cc,Thank you very much for taking the time to share your thoughtful feedback following your recent stay with us. We are truly pleased to hear that you and your parents enjoyed the comfort of our rooms, the well-maintained surroundings, and the sincere hospitality extended by our team. It is especially heartwarming to know that your family felt satisfied and well cared for throughout the experience.We also sincerely appreciate your constructive comments regarding the variety of our breakfast and restaurant offerings. Your perspective is incredibly valuable, and we will certainly explore ways to enhance our culinary diversity to better cater to our guests’ preferences, particularly for those traveling with elderly family members.Your kind words encourage us to continuously evolve, while your suggestions inspire us to raise the bar further. It was a pleasure having you with us, and we very much look forward to welcoming you and your loved ones back for an even more enriching and flavourful experience.Warm regards,Alexander M WillmannResort Manager

Tanggapan dari Properti: Dear tian12,Thank you for sharing your experience with us. We are glad to hear that you found the resort comfortable and enjoyed the pool villa, even if the water was a bit chilly during your stay.Regarding transportation, we understand that taxi fares in the area can be higher than expected, and we always recommend using hotel-arranged transportation or ride-hailing apps for convenience.Your comment about the sunlit bathroom made us smile! We appreciate your feedback and hope to welcome you back to Anantara Lawana for another enjoyable stay.Best regards,Alexander M WillmannResort Manager