Justin Ho Fung
10 April 2025
My time at Sand Sea Beach Resort was overwhelmingly positive, thanks to the incredible hospitality and attention to detail. While there was a small mix-up on the first day—I was placed in a sea-view room instead of the beachfront room I’d booked—the staff promptly corrected the error the next day. Though I wish the transition had been seamless, the rooms were equally priced, and the team handled the situation professionally.
Beyond that, the service here is outstanding. The staff’s thoughtfulness surpassed even my experiences at five-star hotels—they genuinely care about guest comfort. One evening when I stayed offsite, they even reached out via WhatsApp to check on me! I regret not catching the names of the help desk team, as they were all exceptional.
As for the beachfront room, it was breathtaking. Waking up to floor-to-ceiling views of the ocean felt like a dream. The resort’s atmosphere, combined with the staff’s warmth, made this a memorable stay.
Minor rooming issue aside, I highly recommend Sand Sea Beach Resort. They’re clearly dedicated to excellence, and I’d gladly return. A bright future awaits this team!
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