SALA Samui Chaweng Beach Resort

We stayed here for our honeymoon (3 nights) and chose this hotel expecting a luxury experience. It was the most expensive hotel of our trip, but sadly – also the most disappointing. The hotel is poorly maintained with low service standards. Our room looked nice, but was quickly filled with flies coming out of the sinks. The staff tried to fix it, but the problem returned. They even left our room open and unlocked for a full day while we were out. A lizard got into our room after housekeeping, kept us up all night, and we were told to wait until morning to change rooms. The pool looks great in pictures but was dirty and moldy in reality. Breakfast in both restaurants was full of flies, and basic items like almond milk or fruit were constantly missing — only provided after we insisted. Staff also gave confusing excuses, like “the coffee machine is broken” — and then served us coffee anyway. If you’re coming to take photos for Instagram, this place might suit you. But if you’re looking for real luxury and comfort — look elsewhere. Bottom line: overpriced and not worth it. There are far better hotels in Koh Samui.

Goood hotel , nice view and beach , love staying at salla samui

We went on our honeymoon, and everything was fantastic and smooth. From check-in to check-out, the staff at Sala ensured we had everything we needed. Upon arrival, we were welcomed with mini macarons, a towelette, and coconut water. The check-in process was exciting, as we could choose our pillow types and room scent. Once we were checked in, the staff prepared a flower bath for us. They also provided an in-house app for easier requests and questions, just a chat away. During our five-day stay, room service would come in around 6 p.m. to check on us, make our bed, and leave us a "goodnight drink" to help us sleep. They made sure we were well taken care of. The hotel is very conveniently located, with a 24-hour shop just a minute away and within walking distance of the central shopping center. The taxi service was easy, and breakfast was nice, with the option for halal meals (no pork or alcohol served).