Awful place. Firstly, the hotel is in the middle of a construction site, so there's noise all day every day and at all hours. The swimming pool is absolutely disgusting, I booked this place because my daughter was desperate to stay somewhere with a pool. There was no way I would let her swim in that. Disgusting and not safe. The room- DUST, thick dust and cobwebs everywhere. My daughter developed a very bad cough due to the dust. (She has asthma). The curtains are not black out curtains so we were woken every day at 6.30 as the sun begins to shine through into the bungalow. The bathroom is disgusting, hasn't seen a mop on the floor for years, concrete shower and freezing cold water- no hot water in the bungalows. WiFi doesn't reach the bungalows so if you want to use the Internet you have to hang around near the "lobby". There are huge rats running over the roof all night and make such a noise that it's hard to sleep. A lot of bugs on the floor, huge things that I've never seen before. Maybe due to the dust? The restaurant... Very, very expensive. If you're used to Thai prices you will have a huge shock here. Prices that you wouldn't even pay in Europe. We ordered food one night because it was late and my daughter was hungry and tired. Terrible food. The staff speaks no English at all. They put our food on the table (not what we ordered) and it took 23 minutes to try and get them to bring us a knife and fork so we could eat. 23 minutes and 6 different staff members to try and figure out what we wanted. Food was already cold by then. The second course took so long that I told them to forget it, the guy then gets angry and tells me that I have to pay it anyway. I didn't. I refused. There is never anybody in reception, if you need something then you have to ask the waiters at the bar on the beach to find the woman who supposedly works in reception. Again, she speaks zero English so even when they do find her it's pretty pointless. Cleaners come by at 18.00 in the evening, the time people usually have a shower and get ready for dinner. So they didn't clean the room. The fire show every evening at 20.30, they perform far too near to the tables where people are having dinner. The road to get to the hotel is very dark and quite long. You need at least a good torch. I paid 56€ for 2 nights. I will never return to this place. The worst place I've stayed in Thailand. Should be closed down.
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