Hotel Family-friendly Koh Samui

The service is impeccable. Everyone at the resort is kind and helpful. So many great little details that are unique to the hotel like “surprise of the day” and snacks throughout the day. The resort is big and has its own price beach where you can jet ski and many other water sports. There’s also a beach club and many other entertainment facilities. I’ll definitely come back!

We really enjoyed the Meliá Resort. The service is high and nothing is too much. The resort and rooms are clean. Very extensive breakfast buffet, which is constantly replenished. It is located in a pleasant street, with some restaurants & massage salons. You can reach Chaweng and Fisherman Village in 10 minutes by taxi! Plenty of taxis in the street at the Melia resort! Only downside; Many guests lay down towels at the pool & beach. Fortunately, the staff keeps a close eye on this. Melia resort should purchase more beach beds & umbrellas. Employee Baw in particular is a really great host at the pool & beach! He makes sure you don't miss anything!

It was supposed to stay 3 days but we loved the hotel and stay for more 6 days. Amazing place, amazing staff and just in the beach. Highly recommended.

My stay at this hotel was amazing. Sala offers a commutable 10 minute walking distance to local bars and restaurants while maintaining a serene ambiance shielded from the noise and nightlife of the Chaweng area. I was warned by friends that Chaweng was unfavourable for living due to its proximity to the airport, but the room is well sound proofed and completely silent. I was surprise by the space and depth of the personal pool as it was bigger than the images suggested and offered a great place to swim late at night after a day in the heat and was completely private from the other guests. The food was great. Breakfast was available through delivery or in the restaurant. They high-quality food, coupled with a daily menu offered delightful variations. Staff even ensured my breakfast was delivered before my early check-out, so I was able to catch my departing flight with good timing. The staff were friendly, polite, attentive, and always ready to assist, they went above and beyond to ensure my comfort throughout my stay. They offered communication via telephone or via message through a downloadable app - so it was easy to communicate any of our needs from the room or on the go. The beachfront pool is a little small and ideal for guests with children, whereas adults can make use of sea-side loungers, free kayak rentals, a great bar and swimming in the sea. In summary, this room offers a perfect blend of convenience, luxury, and tranquility. Whether you're looking to explore the local nightlife or simply unwind in style, it provides an exceptional experience. I hope I can return in the future!

We have just returned home from a fantastic stay at the Passage on Samui. The hotel and Staff are truly excellent and do everything to make sure that your stay is as perfect as possible. All Staff on the hotel was fantastic but Cat and Ben in the restaurant was just further fantastic – catering to all our needs and just very pleasant company to be around and enjoy some small talk with. We stayed in a 2 bedroom ”villa” with a private pool and that was simply just perfect for our family vacation, we had a small ”kitchen” / lounge area besides the 2 bedrooms, where the kids often had dinner from room service. The private pool is not very large, but it was very easy and nice for the kids to quickly jump into the pool and when we wanted more the hotel offered 3 large pools on the hotel grounds. The hotel is right on the beach and right in front of the hotel the beach is clear of rocks and coral. - There are corals to both sides of the hotel and further out as well, which makes this beach very protected. When we stayed at the hotel the tide was out most of the day, which made the beach very shallow and not good for swimming, so for beach swimming we had to get up and complete this in the mornings. Everything about this hotel we will highly recommend, both for families with kids, but also for adults seeking a nice, relaxed vacation - there are plenty of room for both at the same time. The hotel is a bit away from everything else, so some kind of private transportation is highly recommended.

I got the suite with the pool, it does not look like the photos. I had a pretty high traffic area where my pool faced, and there’s loud music at the restaurant next door, last thing I wanted when I was hoping for isolation after 8 weeks of rough work on the road. A door was missing in my bedroom and maintenance had to come reinstall it on my second day. Spa never had an availability during my stay, and buggies are required to go anywhere in the park (unless roaming in the heat is your thing). The service was slow at times (I’d often come back to my room and see room service plates stacked outside for a later cleanup) - but my room was meticulously cleaned each day and the buggy staff were incredibly friendly.

I really liked the hotel. It was quiet, the room and balcony were spacious, the staff were friendly and the general atmosphere was very good. My one criticism is that the dividers between the balconies don’t fully cover the space between the balconies. It would be better for privacy and noise control if there was a dividing wall between them. Overall, I would stay again and I recommend this hotel.

The reason I booked Kimpton was because of the interior design, very beautiful property. The room was nice and comfortable with spacious balcony. Staffs are very helpful and nice, just a bit out of control during breakfast time, kinda feel like understaff. It’s a great place for family so not so recommended for couples or people who prefer quiet and privacy. Foods at the fish house restaurant are amazing, fresh ingredients and good quality. Plus point is the sunrise is so beautiful from Kimpton.

we arrived there 2 days later than our booking due to flights are delayed :( the hotel did not offer any compensation, refund or even did not accept to reschedule our stay to 2 days later. despite they have had empty rooms, we lost 2 days from our booking. the place more like works as a corporation than holiday hotel.

We stayed in a pool room villa which was lovely. We really enjoyed the hotel and amenities. The beach by the hotel was lovely (a little bit of litter, but lovely temperature). The communication could have been better - we didn’t realise there was a shuttle between this hotel and the twin hotel, or that the hotel provided kayaks and stand up paddle boards until the last day (we paid to rent a SUP earlier in our stay). The breakfasts were awesome, very enjoyable!